Jose Sotelo-Ruiz
Conroe,TX
Summary
Results-driven Bakery Supervisor with a proven track record in team management, operational scheduling, and quality assurance. Expertise in training staff and coordinating production to meet customer demand while maintaining high standards.
Overview
21
21
years of professional experience
Work History
Bakery Supervisor
Costco
Conroe, TX
11.2013 - Current
- Supervised bakery staff to ensure efficient daily operations.
- Managed inventory levels for raw materials and finished products.
- Trained new employees on safety and baking procedures.
- Coordinated production schedules to meet customer demand.
- Maintained cleanliness and organization of the bakery area.
- Communicated with management about operational needs and challenges.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Cake Decorator
Copenhagen Bakery
Northport, New York
01.2005 - 09.2012
- Designed intricate cake decorations using fondant and buttercream techniques.
- Collaborated with clients to customize cake designs for special events.
- Prepared and maintained a clean work environment for food safety compliance.
- Operated baking equipment to create various cake bases and fillings.
- Trained junior decorators on best practices for decorating techniques.
- Managed inventory of decorating supplies and ingredients for production needs.
- Assisted in creating promotional materials showcasing cake designs and services.
- Ensured timely completion of cake orders while maintaining quality standards.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Assisted customers with planning cake vision, including color, theme and size.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
Education
High School Diploma -
Preparatoria 5
Guadalajara,Mexico03-1993
Skills
- Staff supervision
- Inventory management
- Operational scheduling
- Safety compliance
- Baking techniques
- Customer service
Languages
Spanish
Professional
Timeline
Bakery Supervisor
Costco
11.2013 - Current
Cake Decorator
Copenhagen Bakery
01.2005 - 09.2012
High School Diploma -
Preparatoria 5