Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Bobby Drake

Eastman,GA

Summary

Proven Quality Assurance Coordinator with 8 years' experience improving production outcomes. A proven provider of actionable business intelligence and practical enhancement plans. Committed to discovering and eliminating weaknesses in manufacturing and development efforts. Possessing all the skills and experience that you're looking for. Highly confident that I am the best candidate for this job role. It's not just my background in the past projects, but also my people skills, which will be applicable in this position. On the other hand, I am a self-motivated person and I try to exceed my superior's expectations with high-quality work. A fast learner, and quick to pick up business knowledge related to the position. Lastly, I would like to add that I work well both as an individual contributor and also as a team member. Collectively, all these skills put together makes me a complete package for this job.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Quality Assurance Coordinator

Arconic
06.2022 - Current
  • Led initiatives to prevent color match customer claims by implementing strict quality controls, reducing claims by 40%
  • Performed cupping tests using an Erichsen machine to ensure product quality reducing scrap rates by 5%
  • Calibrated quality equipment, including micrometers, tape measures, step gauges, scales, and moisture analyzer reducing measurement errors and increasing production efficiency
  • Maintained and updated the color matching database, improving data accuracy and retrieval speed, reducing process time by 20%
  • Helped lead ISO9001:2015 quality audits, ensuring compliance and reducing audit discrepancies
  • Managed filing of supplier certificates of analysis, ensuring 100% compliance with quality standards and audit readiness
  • Co-led daily departmental meetings, contributing to strategic decisions that improved quality control processes
  • Collaborated with equipment suppliers to enhance QC lab performance, reducing equipment downtime
  • Led investigations into customer complaints regarding defects, reducing recurrence rates by 35% through targeted solutions
  • Spearheaded process improvements that increased production efficiency and reduced defect rates
  • Implemented and upheld company policies, procedures, and methodologies, improving compliance and reducing errors

Quality Control Technician

Arconic
07.2016 - 06.2022
  • Executed quality control procedures to ensure all finished products met strict specifications, reducing defects by 22%
  • Monitored laminated material for defects, conducting hourly quality checks that reduced production errors
  • Ensured compliance with product specifications through FR testing, maintaining 100% adherence to tolerances and quality standards
  • Conducted Reynobond QC Inspector's 5 Station Rotation, improving product consistency and reducing inspection time
  • Communicated product status to managers and placed defective items on hold, reducing defective material being shipped to customers
  • Performed 90-degree T-peel tests, ensuring accurate pull strength readings, leading to an improvement in product durability
  • Reviewed and interpreted technical paperwork to ensure product specifications were met, improving process adherence
  • Maintained comprehensive reports and logs, improving traceability and reducing audit preparation time
  • Proactively suggested work method improvements that increased production efficiency and implemented changes
  • Uphold AAP policies and safety regulations, contributing to incident-free days in the workplace
  • Collaborated with a cross-functional team to achieve shared quality goals, improving team efficiency
  • Conducted on-the-job training for new hires, improving team performance and reducing onboarding time by 10%

Center Store Lead

Harvey's Supermarket
10.2012 - 07.2016
  • Consistently delivered high-quality customer service by addressing customer needs, increasing customer satisfaction ratings
  • Recommended tailored product suggestions to customers, contributing to an increase in average sales per transaction
  • Managed product stock and rotation to ensure freshness, reducing waste and improving date control efficiency
  • Expertly operated department equipment, enhancing operational efficiency and reducing downtime
  • Oversaw receiving of vendor merchandise, ensuring timely and accurate inventory updates, improving stock availability
  • Led prompt unloading of truck deliveries, optimizing stock placement and reducing delays in product availability
  • Monitored and reported policy violations, including theft and shoplifting, reducing incidents by 5%
  • Handled additional job responsibilities, contributing to overall team performance and meeting departmental targets
  • Utilized sales tracking tools to monitor performance, resulting in an increase in department sales month-to-month

Education

High School Diploma -

Dodge County High School
Eastman, GA
06-2011

Skills

  • Quality Management Systems
  • Documentation Management
  • Customer Focus
  • ISO Standards
  • Internal Auditing
  • Training and Development
  • Visual inspections
  • Attention to Detail
  • Strong Work Ethic
  • Quality control tests
  • Production Support
  • Product Inspections
  • Quality Control Management
  • Adaptability and Flexibility
  • Effective Communication
  • Multitasking
  • Problem-Solving
  • Teamwork and Collaboration
  • Material Specifications
  • Quality Inspection
  • Documentation Control

Certification

Georgia Work Ready Certified, 12/01/10, Present, V5GWX3NY1QV0, Silver

Personal Information

Authorized To Work: US for any employer

Timeline

Quality Assurance Coordinator

Arconic
06.2022 - Current

Quality Control Technician

Arconic
07.2016 - 06.2022

Center Store Lead

Harvey's Supermarket
10.2012 - 07.2016

High School Diploma -

Dodge County High School

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Bobby Drake