Bobby DuBose
Lexington,SC
Summary
Dynamic store manager with a proven track record at O'Reilly Auto Parts, excelling in customer service and team leadership. Skilled in strategic problem-solving, I successfully enhanced customer loyalty and operational efficiency, driving sales growth. Adept at analyzing financial data, I foster a collaborative environment that empowers associates to achieve performance goals.
Overview
11
11
years of professional experience
Work History
Ultra Hub Store Manager
Oreilly Auto Parts
04.2024 - Current
- Lead and motivate a team of store associates to ensure customer satisfaction, sales goals, and operational excellence
- Develop strategies to increase customer loyalty and improve the overall customer experience
- Monitor daily operations, including inventory management, cash handling, and loss prevention
- Ensure compliance with all company policies and procedures, as well as local, state, and federal laws
- Manage staffing needs, recruiting, hiring, training, and developing employees
- Create and maintain an environment that encourages teamwork and collaboration
- Analyze financial data to identify trends and opportunities for improvement
- Maintain accurate records of store activities, such as sales, expenses, and personnel information
- Oversee merchandising and product displays, ensuring they are up-to-date and attractive
- Respond to customer inquiries and complaints in a timely manner
- Participate in community outreach initiatives to promote the store’s brand
- Work closely with vendors to ensure products are delivered on time and at competitive prices
Store Manager
Oreilly Auto Parts
01.2015 - Current
- Lead and motivate a team of store associates to ensure customer satisfaction, sales goals, and operational excellence
- Develop strategies to increase customer loyalty and improve the overall customer experience
- Monitor daily operations, including inventory management, cash handling, and loss prevention
- Ensure compliance with all company policies and procedures, as well as local, state, and federal laws
- Manage staffing needs, recruiting, hiring, training, and developing employees
- Create and maintain an environment that encourages teamwork and collaboration
- Analyze financial data to identify trends and opportunities for improvement
- Maintain accurate records of store activities, such as sales, expenses, and personnel information
- Oversee merchandising and product displays, ensuring they are up-to-date and attractive
- Respond to customer inquiries and complaints in a timely manner
- Participate in community outreach initiatives to promote the store’s brand
- Work closely with vendors to ensure products are delivered on time and at competitive prices
Education
High School Diploma -
Columbia High
Columbia, SCSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Goals and performance
- Team building and leadership
- Strategic thinker
Timeline
Ultra Hub Store Manager
Oreilly Auto Parts
04.2024 - Current
Store Manager
Oreilly Auto Parts
01.2015 - Current
High School Diploma -
Columbia High