Steven Rodrigues Frischman
22308 Calibre Court Unit 1210 Boca Raton,FL
Summary
Multilingual (English- Portuguese)
United States Citizen
Hardworking employee with customer service, multitasking, time management abilities.
Devoted to giving every customer a positive memorable experience.
Desire to take on new challenges.
Have strong work ethics.
Reliable
Overview
6
6
years of professional experience
Work History
Pizza Dough Maker
Cannoli Kitchen
Boca Raton, Florida
09.2023 - Current
- Provided customer service by answering questions about menu items and prices.
- Prepared dough for pizzas
- Stored prepared pizza dough in refrigerators for later use.
- Removed finished pizzas from ovens
- Monitored the pizza-baking process in order to ensure that pizzas were cooked properly.
- Sliced vegetables such as tomatoes, peppers and onions for toppings.
- Collaborated with team members to ensure efficient workflow throughout shift hours.
- Assisted other kitchen staff members with tasks as needed.
- Cashier, handled cash and credit card payments.
- Adhered strictly to health codes related to food preparation.
Customer Service in Travel Agency:Money Exchange
Blame it on Rio Travel
Copacabana , Rio De Janeiro
03.2020 - 12.2022
- Greeted customers very friendly, answered their questions, provided them with assistance.
- Responded promptly to customer inquiries regarding services offered such as tours, things to do in Rio de Janeiro.
- Assisted other staff members in completing tasks as needed.
- Maintained cleanliness, neatness, organization of all areas.
- Built relationships with clients, created welcoming warm environment that promoted future visits.
- Handled cash - Exchanged Money ; Cambio - giving the daily exchange rate in US DOLLARS or EUROS into the local Brazilian currency, Reais, clients were from all over the world.
- Processed payments using various payment methods such as credit cards, debit cards or cash.
- Responded to inquiries from customers via phone, email or in person in a timely manner.
- Provided clients with general information about local attractions, restaurants, brochures, guides, events in Rio de Janeiro.
Attendant in Laundromat
New Tech Lavanderia
Copacabana, Rio De Janeiro
12.2018 - 02.2020
- Greeted customers with great attitude, attended their needs when they entered the laundromat.
- Monitored inventory levels of supplies such as soap powders, fabric softeners, restocked when necessary.
- Handled cash, credit card, debit card transactions from customers for laundry services.
- Loaded and unloaded washers and dryers, once finished drying, folded them neatly into designated baskets or bags for customers.
- Verified that all machines were turned off at the end of the day before closing down shop.
- Performed daily maintenance tasks such as cleaning machines inside and out, mopping floors, dusting shelves.
- Answered incoming phone calls regarding store hours, prices, services provided, while providing excellent customer service at all times.
- Loved making clients happy when they picked up their clean clothes, they went home with a smile and thank you.
Education
High School Diploma -
Mallet Soares
Copacabana08.2019
Skills
- Reliable and Responsible
- Client Relations
- Communication
- Productivity
- Enjoy working with others
- Work very well with handling of money
- Retail Sales
- Social Media
- Recipe Adherence
- Food Safety
- Food Preparation
- Dough Preparation and Baking
Languages
English
Professional
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Pizza Dough Maker
Cannoli Kitchen
09.2023 - Current
Customer Service in Travel Agency:Money Exchange
Blame it on Rio Travel
03.2020 - 12.2022
Attendant in Laundromat
New Tech Lavanderia
12.2018 - 02.2020
High School Diploma -
Mallet Soares