Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bobby Garrett

Garland,Texas

Summary

Ambitious and proactive professional with 20+ years of experience in the audiovisual industry, customer service, project management, and sales. Seeking a position to leverage expertise in contributing to company growth and advancing professional development.

Overview

22
22
years of professional experience

Work History

Inside Sales Account Manager

Crestron Electronics
01.2022 - 04.2024
  • Exceeded quarterly sales targets consistently by implementing effective prospecting strategies and maintaining a high level of customer service.
  • Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales. Awarded growth leader 2022 and Top Performer 2023
  • Implemented creative solutions to resolve client issues promptly while minimizing negative impact on business operations.
  • Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
  • Attended industry conferences (CEDIA), representing the company professionally while forging new connections in the field.
  • Increased customer satisfaction by providing personalized account management and addressing clients'' needs promptly.
  • Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
  • Managed book of business with over 124 regular dealers across multiple product lines and regions.
  • Contributed to team success by helping train and motivate less experienced team members.

Account Manager

Panavid Audio Visual
01.2017 - 12.2021
  • Personalize and cater to high end specialty events primarily focused on pharma and insurance markets with 1000 attendees and above
  • Travel across the US to client meeting locations to ensure successful execution of meetings and events
  • Achieve A/V sales with commercial clients updating digital content boards and menus
  • Successfully prospecting via networking events, third party partnerships, loyal client base, and cold calling by researching companies and getting in touch with key players/decision makers.

On Site Sales and Project Manager

PSAV
01.2014 - 01.2017
  • Hilton Anatole: Client and meetings range from 500 to 5000 attendees with clients ranging from social sorority to professional pharmaceuticals and corporate clients such as BDO, LexisNexis, and Primerica
  • W Victory Park: Top Sales Manager for category hotels under $2 million
  • Collaborated with hotel sales and events team to successfully close group bookings
  • Ensured client satisfaction by following up with client representative during event to receive and respond to any changes or feedback
  • Proactively followed up with client to determine continuing level of interest and renegotiate discounts and additional incentives as required
  • Amend proposals to overcome objections and obtain contracts.

Account Executive

Premier Audio & Video; LMG, Inc & J&S Audio Visual
01.2009 - 01.2013
  • Respond to customer inquiries and initiate contacts, ascertain the nature of the event, client requirements, budgets, sites, dates, past shows, and equipment requirements to identify the quality and scope of client’s event
  • Coordinate all elements of event details and logistics
  • Visit venues as required to survey sites, ensure that all logistics suit client and equipment requirements, and that power requirements of equipment and venue are accurate as proposed
  • Respond to customer change requirements and communicate internally to affect changes to suit client’s needs
  • Maintain continuous contact with client representative to receive and respond to changes initiated by clients
  • Contact client and follow up to determine continuing level of interest, and renegotiate discounts and additional incentives as required
  • Amend proposals to overcome objections and obtain contracts.

Sales

Starpower Home Entertainment Systems, Inc.
01.2002 - 01.2009
  • Assist customers with home theater purchases, including planning and design with sales from $5,000- $30,000 per home
  • Consultative meetings with Commercial clients encompassing conference room design to include installation of projectors, A/V equipment, lighting and sound systems
  • Preparation of schematics for presentation to clients
  • Highest producing year, achieved $1.2 million in sales.

Education

No Degree -

Mountain View College
Dallas, TX

Skills

  • Empathy and Rapport Building
  • Goal-oriented mindset
  • Objection handling
  • Account planning
  • CRM software proficiency
  • Sales Team Leadership
  • Customer Relationship Building

References

References available upon request.

Timeline

Inside Sales Account Manager

Crestron Electronics
01.2022 - 04.2024

Account Manager

Panavid Audio Visual
01.2017 - 12.2021

On Site Sales and Project Manager

PSAV
01.2014 - 01.2017

Account Executive

Premier Audio & Video; LMG, Inc & J&S Audio Visual
01.2009 - 01.2013

Sales

Starpower Home Entertainment Systems, Inc.
01.2002 - 01.2009

No Degree -

Mountain View College
Bobby Garrett