Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Bobby Hernandez

Palm Desert,CA

Summary

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

Physically fit and skilled Overnight Stocker with 13 years of experience in inventory management. Strong track record of safely operating equipment and handling large volumes of product on tight schedule. Also, Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Dasher

DoorDash
Palm Desert, CA
09.2021 - Current
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Collected varied amounts in payments for completed deliveries and services daily.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Fostered positive working relationships with regular customers.
  • Handled basic upkeep and emergency repairs on delivery vehicles.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained consistent on-time delivery record with 92% of orders arriving ahead of schedule.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Kept detailed records of deliveries and money received from customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Inspected load security and checked for damages.
  • Checked loads against documentation before completing final delivery at destinations.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Overnight Stocker

WinCo Foods
Indio, CA
08.2008 - 07.2021
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Completed regular cycle counts and inventory audits.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Checked aisles for spills to complete quick clean-up.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Managed timely and effective replacement of damaged or missing products.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Hauled light and heavy items from stock, using electric and manual equipment to place on correct store shelves.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
  • Greeted store customers and discussed needs.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes by 50%.
  • Moved and lifted heavy loads of merchandise using manual and electric equipment.
  • Maintained productivity and accuracy while continuously lifting and unpacking over 50 pounds of varying packages.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Safely and securely loaded items to prevent damage during transport.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Managed order availability by keeping detailed records of certain stock inventory in notepad.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Operated avalanche computer system, hand-held inventory control device and calculator to fill orders on time.
  • Greeted customers and directed to requested products.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Kept work areas neat, clean and free from debris.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained store assets with effective loss prevention strategies.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Education

High School Diploma -

Amistad High School
Indio, CA
06.2007

Skills

  • Traffic Laws and Regulations
  • Vehicle Safety and Maintenance
  • Ability to Lift 50 Pounds
  • Clean Driving Record
  • Delivery Verification
  • Communication and Interpersonal Skills
  • Customer Relationships
  • Valid Driver's License
  • Inventory Management
  • Efficiency and Time Management
  • Delivery and Shipment Records
  • Attention to Detail
  • Route Planning
  • Problem Solving
  • GPS Navigation
  • Loading and Unloading
  • Order Fulfillment
  • Dependability and Honesty
  • Valid Vehicle Insurance and Registration
  • Reliable Vehicle
  • Safe Driver Training
  • Fluent in English
  • Customer-Oriented
  • Merchandise Replacements
  • Written and Verbal Communication
  • Local Traffic Patterns
  • Freight Loading
  • Cash Handling
  • Product Distribution
  • Vehicle Inspections
  • Customer Service
  • Order Picking and Processing

Certification

forklift and electric jack certification

Timeline

Dasher

DoorDash
09.2021 - Current

Overnight Stocker

WinCo Foods
08.2008 - 07.2021

High School Diploma -

Amistad High School

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Bobby Hernandez