Bobby Hicks
Louisville,KY
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Results-driven Housekeeper/Logistics Manager who excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
41
41
years of professional experience
Work History
Store Protection Specialist
Ross Department Store
04.2018 - 05.2019
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Trained personnel on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Brazer Operator/Team Leader
General Electric Company
04.2012 - 07.2015
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Held weekly team meetings to inform team members on company news and updates.
- Braze copper tube to hot water tank compressor, route AC/DC wires.
- Braze operator on final assembly deck.
Unload Associate
Lowes Home Improvment
02.2012 - 03.2014
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
- Assisted in the organization of warehouse shelves, racks, and other storage areas as needed.
- Operated powered industrial equipment such as forklifts, hand trucks, pallet jacks, safely and efficiently.
- Responsible for setting up receiving area with pallets and conveyers to offload tractor trailers.
- Maintain cleanup in shipping and receiving area.
Human Resources Assistant
Buffalo MEPCOM
01.2011 - 12.2011
- Provides administrative support to the Reception Administration Control Desk.
- Record Maintenance & Accountability and Enlistment processing to include fingerprinting of applicants, ensuring fingerprints are classifiable.
- Greets and account for all applicants in and out of MEPS.
- Verifies applicants Emergency Data Records.
- Additional duties were to assist with the Transportation section to ensure applicant shipping from Buffalo MEPS to nine Recruit Training Centers.
- Administered Oaths of Enlistments.
Logistics Manager
U.S. Marine Corps/U.S. Army
02.1978 - 02.2010
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Maintains unit property book for equipment valued at two million dollars.
- Receives, inspects, unloads, stores, issues, delivers, turn in and inventories organizational and installation supplies and equipment.
- Maintains Supply Files.
- Prepares Reports of Survey, Prepares adjustment documents.
- Supervise and Trains 300 plus soldiers.
- Inputs Payroll, Manage daily office workflow.
- Evaluate/Counsel Personnel, Personnel Training.
- Unit Safety Officer
Education
Bachelor of Arts - Logistics Management
Capella University
Minneapolis, MN06.2009
Bachelor of Arts - Supply Chain Management
Ashford University
Clinton, IA05.2007
High School Diploma -
Emerson Vocational HS
Buffalo, NY06.1976
Skills
- Microsoft PowerPoint
- Task Prioritization
- Loss Prevention Policies
- Training Methods
- Sanitation Checks
- Microsoft Excel
- Preventive Maintenance
- Maintenance Requirements
References
FRIEND: Marvin Pawlowski
Retired Military
716-523-1920
mpawlowski57@roadrunner.com
FRIEND: Douglas Smith
Retired Military
814-706-7761
smithsen@atlanticbb.net
FRIEND: Gerald Jones
Pastor
502-541-5311
jones3189@bellsouth.net
Timeline
Store Protection Specialist
Ross Department Store
04.2018 - 05.2019
Brazer Operator/Team Leader
General Electric Company
04.2012 - 07.2015
Unload Associate
Lowes Home Improvment
02.2012 - 03.2014
Human Resources Assistant
Buffalo MEPCOM
01.2011 - 12.2011
Logistics Manager
U.S. Marine Corps/U.S. Army
02.1978 - 02.2010
Bachelor of Arts - Logistics Management
Capella University
Bachelor of Arts - Supply Chain Management
Ashford University
High School Diploma -
Emerson Vocational HS
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