Bobby Hill
Manitowoc,WI
Summary
- Accomplished Pipe/Coating Inspector and Adjuster with a proven track record at Intertek Services, adept in visual inspection techniques and fostering customer trust. Excelled in reducing rework costs through meticulous defect identification and leveraged exceptional problem-solving skills to streamline claims processes. Committed to continuous learning and safety, enhancing project efficiency and stakeholder satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pipe/Coating Inspector
Intertek Services
2014.09 - Current
- Reduced rework costs by promptly identifying and addressing coating defects before they escalated into larger issues.
- Maintained detailed records of inspection results, reporting any issues to relevant stakeholders for prompt resolution.
- Mentored junior inspectors in best practices for inspection procedures, contributing to a knowledgeable workforce capable of maintaining high-quality standards consistently.
- Enhanced project efficiency by providing timely feedback to the coating team regarding defects and inconsistencies.
- Conducted comprehensive equipment checks to confirm proper functionality, ensuring accurate readings during inspections.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
- Contributed to a safe work environment by adhering to safety protocols and implementing best practices in hazard recognition and risk reduction.
Independent Adjuster
The Best Claims Solution
2023.06 - 2023.10
- Conducted effective interviews with policyholders, witnesses, contractors to gather comprehensive information related to a claim''s investigation process.
Independent Adjuster
The Best Claims Solutions
2022.05 - 2022.08
- Maintained current knowledge of industry trends and best practices through continuous professional development opportunities such as training sessions or certifications courses.
- Conducted effective interviews with policyholders, witnesses, contractors to gather comprehensive information related to a claim''s investigation process.
- Built strong relationships with policyholders, fostering trust and ensuring accurate information gathering during the claims process.
Independent Adjuster
The Best Claims Solution
2022.02 - 2022.05
- Maintained current knowledge of industry trends and best practices through continuous professional development opportunities such as training sessions or certifications courses.
- Conducted effective interviews with policyholders, witnesses, contractors to gather comprehensive information related to a claim''s investigation process.
- Answered customer questions regarding deductibles.
Independent Adjuster
The Best Claims Solution
2021.12 - 2022.01
- Conducted effective interviews with policyholders, witnesses, contractors to gather comprehensive information related to a claim''s investigation process.
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
- Provided exceptional customer service amid high-stress circumstances like natural disasters or widespread property damages events.
Desk Adjuster
Eberls Claim Service
2019.11 - 2019.12
- Maintained current knowledge of industry trends and best practices through continuous professional development opportunities such as training sessions or certifications courses.
- Conducted effective interviews with policyholders, witnesses, contractors to gather comprehensive information related to a claim''s investigation process.
- Streamlined communication channels between policyholders and insurance carriers by serving as a liaison throughout the claims process.
Independent Adjuster
Alacrity Solutions
2019.07 - 2019.11
- Leveraged strong negotiation skills to resolve claim disputes, resulting in favorable settlements for both the company and policyholders.
- Conducted on-site field inspections to assess damages firsthand, allowing for more accurate estimates and informed decision-making regarding repair costs or total loss assessments
- Contributed to team success by participating in regular training sessions, sharing best practices, and mentoring new
- Answered customer questions regarding deductibles.
Education
Etowah High School
Attalla, ALComputer And Information Systems
Lakeland College
Howard’s Grove,WISkills
- Visual inspection techniques
- Continuous learning attitude
- Documentation and recordkeeping
- Surface preparation techniques
- Safety regulations adherence
- Coating failure analysis
- Customer service
- Problem-solving
- Time management
- Computer proficiency
Certification
- State Farm certification
- Forklift certification
- Food service certification
Timeline
Independent Adjuster
The Best Claims Solution
2023.06 - 2023.10
Independent Adjuster
The Best Claims Solutions
2022.05 - 2022.08
Independent Adjuster
The Best Claims Solution
2022.02 - 2022.05
Independent Adjuster
The Best Claims Solution
2021.12 - 2022.01
Desk Adjuster
Eberls Claim Service
2019.11 - 2019.12
Independent Adjuster
Alacrity Solutions
2019.07 - 2019.11
Pipe/Coating Inspector
Intertek Services
2014.09 - Current
Etowah High School
Computer And Information Systems
Lakeland College