Bobby Hill
Riverside
Summary
Hardworking with almost two decades of experience in sales, business development, and customer experience management through varied channels and industries, developing a well-rounded approach to sales techniques and closes. I have operated my own small businesses, and have relevant experience in industries ranging from SaaS to automotive, using varied CRM systems to focus on customer satisfaction-based approaches, whether the role involves hunting, farming, onboarding, etc. in business-to-business and business-to-consumer areas.
Team player, interested in the success of the group; strives to lead, but willing to play the role best suited in a team environment. Self-starter, able to adjust and adapt to change on the fly but comfortable in well-established situations and organizations. Hard worker, willing to stay late to get the work done. Friendly and empathetic with customers.
Overview
25
25
years of professional experience
Work History
National Sales Director
Battery Bird
05.2023 - Current
- Initiated advertising plan for kiosks
- Created initial sales deck for B2B market
- Diagnosed and solved path to creating expanded advertising for kiosks
- Established B2B partnerships for digital ad platforms
- Nurtured relationships with current brick & mortar partners with kiosks on site
- Developed marketing campaigns to broaden Battery Bird reach
- Attended trade shows to promote Battery Bird.
Managing Partner
IOM Ventures
02.2023 - Current
- Overarching company created to cover sales consulting and other small businesses.
Owner
State & Madison Entertainment
05.2007 - Current
- Founded independent comedy and content production company
- Created, planned, funded, booked, promoted, and ran multiple live comedy shows
- Co-produced the short film, 'The Things We Carry' (2009)
- Produced multiple stand-up specials.
Managing Partner
Solar Masters LLC
08.2020 - 01.2024
- Residential solar distributor created with business partner
- Partnered with SunPower a publicly traded American company with over 35 years in business
- Successfully initiated sales conversations with prospects and utilized referrals to originate business
- Managed customer service and success through the approval and installation process
- Responsible for all necessary documentation and paperwork required for installs
- Maintained a referral network and reward system for referrals
- Utilized CRM and tracking systems for customers and installs.
Sales Consultant
Home Forever Baths
02.2022 - 11.2022
- In-home sales of bath/shower remodels exclusively with Kohler materials
- Fully trained on plumbing knowledge in the bathroom area
- Leads were provided by company - I existed as a closer
- High percentage of one-call closes on big ticket item ($15k avg price point)
- Utilized CRM tools to track leads, create pricing, execute contracts, including credit approval
- Helped resolve customer issues with projects both in timeline and execution.
Solar Consultant
SunLife Solar
11.2018 - 08.2020
- Residential solar distributor sales
- Utilized referrals and paid leads to originate business
- Managed customer service and success through the approval and installation process
- Responsible for all necessary documentation and paperwork required for installs
- Maintained a referral network and reward system for referrals
- Utilized CRM and tracking systems for customers and installs
- Managed a small sales team in Illinois and Massachusetts.
Operations/Catering Manager
Taste Chicago
09.2016 - 11.2018
- Management of day-to-day restaurant operations
- Responsible for hiring, training, and scheduling employees
- Developed entire operations manual including opening, closing, and on-shift duties
- Created weekly promotions, and daily specials and instituted monthly trivia nights
- Instituted new marketing concepts, delivery and catering partnerships that raised revenues by 30%.
Insurance Producer
State Farm
04.2013 - 09.2014
- Contributed to monthly office goals by topping 30 policies in a month several times
- Handled service calls, reproduction of declaration pages, service calls, etc, which were used as pivot opportunities for additional products
- Helped lead the office to the top 3 positioning of all agencies in our area (out of 30) and helped bring along new salespeople as the senior sales team member.
Inside Sales
Exact Data ConsumerBase
03.2012 - 04.2013
- Sales in an out-bound hunter role, calling on warm leads in a business-to-business environment, providing quantity and quality business and consumer, opt-in data
- Responsible for 50-100 outbound calls on a daily basis as well as maintaining accurate records in a SugarCRM system, allowing me to meet sales metrics
- Met or exceeded goals ranging from $5k to $12k of booked business in all but one month
- Handled all closing details, paperwork, follow up, leading to repeat customer negotiations.
SEO & PPC Sales/ Manager
E-Consulting Network
11.2008 - 11.2011
- Sold SEO/PPC services to businesses nationwide
- Managed affiliate marketing and social media campaigns
- Handled all elements of the sales process from opening interest calls to managing sold accounts
- Involved in developing strategies for company development
- Managed revamped sales department selling wholesale products by using current web methods to seek interviews, hire train and manage talent for the sales floor.
Business Development/Customer Satisfaction
Cintas
03.2006 - 10.2008
- Managed a territory both farming for new business and maintaining current business in the uniform industry
- Responsible for hitting sales metrics: sixty-five dials with an hour-and-a-half of talk time daily
- Maintained progress through the use of forecasting and CRM tools
- Handled rush shipments, client issues, and other emergency items for clients as well.
Mortgage Loan Officer
Ameriquest Mortgage Company
02.2004 - 03.2006
- Customer Service sales working 75+ cold/warm lead calls daily
- Met with clients to discuss programs and options on a regular basis resulting in top sales
- Originated alternate lead sources with collection agencies and banks, priced programs and options, and notarized documents for other account executives
- Overachieved all quotas while closing five loans in the first two full months
- Had overall volumes of near or over $500,000 each month.
Assistant Manager
Loeber Motors
04.1999 - 02.2004
- Assisted Manager; with interviewing job candidates, training, lead management, negotiating prices, closing deals, and assisting in follow-up
- Nissan Sales Person of the Month seven out of the last thirteen months
- Named Assistant Manager in the seventh month, during a 38% growth in profit for the department
- Assistant Manager during a 42% growth in units sold for the department
- Involved in selection and interview processes, as well as training new salespeople on sales processes and systems.
Education
Physical Education -
Blackburn College
01.1998
Skills
- Sales Presentations
- In-Home Sales
- Relationship Marketing
- Business Administration
- New Business Development
- Project Management
- Contract Negotiation
- Solution selling
- Business growth and retention
- Sales Pipeline Management
- Territory Management
- Proficient in various software
- Sales Leadership
Personal Information
Title: Sales, Marketing, And Business Management Services
Timeline
National Sales Director
Battery Bird
05.2023 - Current
Managing Partner
IOM Ventures
02.2023 - Current
Sales Consultant
Home Forever Baths
02.2022 - 11.2022
Managing Partner
Solar Masters LLC
08.2020 - 01.2024
Solar Consultant
SunLife Solar
11.2018 - 08.2020
Operations/Catering Manager
Taste Chicago
09.2016 - 11.2018
Insurance Producer
State Farm
04.2013 - 09.2014
Inside Sales
Exact Data ConsumerBase
03.2012 - 04.2013
SEO & PPC Sales/ Manager
E-Consulting Network
11.2008 - 11.2011
Owner
State & Madison Entertainment
05.2007 - Current
Business Development/Customer Satisfaction
Cintas
03.2006 - 10.2008
Mortgage Loan Officer
Ameriquest Mortgage Company
02.2004 - 03.2006
Assistant Manager
Loeber Motors
04.1999 - 02.2004
Physical Education -
Blackburn College
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