Bobby Jiles

• Process product returns meeting daily quotas and maintaining accurate inventory records through SalesMaker (SMS), supporting e-commerce inventory functionality.
• Collaborate with managers, vendors, and cross-functional teams to resolve operational issues and support efficient order fulfillment.
• Maintain accurate inventory data through real-time tracking systems, ensuring reliable documentation reports across warehouse operations.
• Document inventory discrepancies and damaged merchandise while following company procedures to maintain accurate operational records.
• Prioritize multiple operational tasks in a fast-paced environment while consistently meeting productivity and quality standards.

• Serves in dual role position supporting warehouse operations, product delivery, event setup, and showroom sales support.

- Managed inventory levels, ensuring accurate stock availability on sales floor.

• Prepared, transported, assembled, and organized event furnishings while providing customer-facing assistance and product knowledge in the show room
• Maintained cleanliness and organization of merchandise displays for optimal visual appeal.
• Collaborated with team members to execute promotional events and sales strategies effectively.
• Trained new associates on product knowledge and customer service best practices to improve team performance.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Engaged in product shipping and delivering.

• Delivered excellent customer service by assisting members with facility usage, onboarding, and general support.
• Followed a strict safety checklist for daily inspections, documenting organized logs that met company safety standards.
• Assisted with new member onboarding by explaining services, answering customer inquiries, and providing facility tours.
• Addressed concerns for staff and members by using efficient communication and problem solving skills.
• Handled POS transactions and payments while accurately updating membership records to ensure data integrity.
• Conducted inventory checks and managed order supplies to fit company needs.

• Provided customer focused sales support in fast paced retail environment, assisting shoppers with product selection, fitting, and purchasing while maintaining store organization and visual standards.
• Operated cash register and customer transactions at front desk
• Provided exceptional customer service, enhancing overall shopping experience and fostering loyalty.
• Resolved customer inquiries and complaints efficiently, maintaining high satisfaction rates.
• Collaborated with team members to achieve daily sales targets and improve store performance.
• Conducted regular audits of merchandise displays to ensure compliance with company standards.