Bobby Jones
Amazon.com
Lithonia,GA
1
Certification
12
years of professional experience
Experienced technical operations and logistics professional with hands-on experience supporting equipment workflows, robotic systems, and O&M knowledge processes. Excels in data-driven reliability improvements, and commitment to safety and continuous process improvement.
Work History
Amnesty Robotics AFM
2 Years 9 Months- Robotics floor operations: Identify and remove “obstructions” (products) from the AR (automated robotics) floor, perform “addbacking” to return items to the correct location, and use simple “drives” to fix minor robot issues.
- Quality assurance: Inspect robotics for defects, ensure they meet Amazon’s quality standards, and resolve issues with AR pick stations.
- Equipment operation: Operate pallet drivers, forklifts, hand trucks, and other tools; meet lift capacity requirements (often up to 50 lbs)
- Safety compliance: Follow strict safety protocols, wear protective gear, and maintain warehouse safety standards
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Site Manager / Medical Assistant
1 Year 11 Months- Supported equipment setup, workstation readiness, and onboarding tasks for new employees, vendors, and covid testers.
- Managed operational documentation, including workflow updates, procedural changes, and compliance records.
- Supervised staff and maintained adherence to safety protocols and regulatory requirements.
- Administer Covid vaccines and testing to patients in a very busy and demanding outdoor facility.
Logistics Specialist
2 Years 8 Months- Coordinated logistics operations to ensure timely delivery of packages across multiple regions.
- Analyzed shipping data to identify trends and optimize routing efficiencies.
- Supported POS operations with accurate cash handling and transaction management.
- Maintained organized workflow and adhered to company policies for daily operations.
Patient Services Representative
3 Years 6 Months- Assisted patients with insurance verification and benefit explanations, ensuring clarity in coverage.
- Streamlined appointment scheduling and organized patient flow to enhance clinical operations.
- Provided clear communication and upheld HIPAA compliance in all tasks.
Education
Bachelor of Arts - Communications
Skills
Equipment & Systems Operations
Inventory Tracking & RF Scanner Use
Workflow Documentation (SOP/MOP)
Maintenance Prep & Administrative Support
SharePoint Document Workflow Support
Data Entry & Record Management
Safety Protocol Adherence
Shift-based Operations (12-hour / Non-standard)
Certification
- Valid Driver’s License
- Ability to pass Microsoft Cloud Background Check
- Authorized to work in the U.S. without sponsorship
Timeline
Amnesty Robotics AFM
Amazon.com
11.2023 - CurrentRead More
Site Manager / Medical Assistant
Viral Solutions
09.2020 - 08.2022Read More
Logistics Specialist
UPS
01.2018 - 09.2020Read More
Patient Services Representative
Atlanta Gastroenterology
07.2014 - 01.2018Read More
Georgia Southern University
Bachelor of Arts from Communications
Read More