Bobby Kaderka

• Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
• Verified insurance claims and determined fair amount for settlement.
• Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
• Examined claims forms and other records to determine insurance coverage.
• Prepared summaries of damage, payments, and policy coverage.
• Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
• Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
• Researched claims and incident information to deliver solutions and resolve problems.
• Directed and coordinated various investigations conducted by field investigation team.
• Maintained contact with claimants and attorneys to determine treatment status.
• Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
• Analyzed information gathered by investigation and reported findings and recommendations.

Insurance Claims & Storm Restoration Sales & Customer Relationship Management Marketing & Business Development Subcontractor & Project Management Communication & Leadership Technical Skills

• Expertise in navigating insurance claims processes related to storm, wind, hail, and water damage.
• Skilled in preparing, submitting, and following up on claim documentation to ensure timely approvals.
• Strong understanding of restoration scopes, Xactimate estimates, and industry standards.
• Ability to accurately assess property damage and communicate findings to homeowners and insurance adjusters.
• Proven ability to generate leads, build rapport, and convert prospects into signed restoration contracts.
• Consultative sales approach focused on educating clients and providing transparent project expectations.
• Experience managing customer pipelines from initial contact through project completion.
• Strong negotiation skills with homeowners, insurance adjusters, and suppliers.
• Development and execution of targeted marketing strategies, including digital, social media, direct mail, and door-to-door outreach.
• Brand management and community engagement to increase market presence after storm events.
• Data-driven analysis of marketing performance to optimize lead generation efforts.
• Creation of marketing materials, campaigns, and messaging tailored to storm restoration services.
• Coordinating and supervising subcontractor crews to ensure quality workmanship and timely project completion.
• Scheduling, workflow planning, and conflict resolution across multiple trades.
• Conducting site inspections to verify progress and adherence to project scope and safety standards.
• Ensuring compliance with company policies, insurance requirements, and regulatory guidelines.
• Clear and professional communication with clients, adjusters, subcontractors, and internal teams.
• Leadership in training and supporting field representatives and sales teams.
• Strong organizational abilities, managing multiple projects in fast-paced post-storm environments.
• Proficiency in CRM software, project-management tools, and lead-tracking platforms.
• Experience with estimating software such as Xactimate or similar tools.
• Competence in digital marketing tools, analytics platforms, and social media management.

• Delivered hundreds of customer satisfied (25%+ self generated) projects over the years with consistent record of meeting timeline, scope and budget requirements.
• Produced status reports for customers and senior management.
• Maintained close connection with project personnel to quickly identify and resolve problems.
• Devised implementation plans, including cost-benefit and ROI analyses.
• Updated project plans based on changing objectives, specifications and staff availability.
• Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
• Brought in additional project personnel and resources to meet demands.
• Used well-organized and implemented project solutions and identifying consumer need methodologies to efficiently manage project needs.
• Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
• Identified, addressed and either resolved or escalated project issues.
• Procured software, hardware and infrastructure required to meet program demands.
• Kept project teams on-task with proactive control of budgets, schedules and scopes.
• Planned and executed hundreds of full turn key projects.

• Successfully led key projects which resulted in help grow the solar industry initiative.
• Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
• Effectively controlled the release of proprietary and confidential information for general client lists.
• Conducted analysis to address consumer energy needs, which led to the successful solar system installations designed specifically to each consumer.
• Applied knowledge of thermodynamics to diverse projects to design solar energy systems targeted on residential customers.
• Evaluated new technologies to maximize solar power generation in current and planned designs.
• Reviewed completed projects to verify conformance with safety, environmental and quality control requirements.
• Coordinated with business development team to transition projects from execution to engineering and construction phases
• Collaborated with teams to define, strategize, and implement marketing and web strategies.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

• Maximized sales by effectively rolling out new incentive programs across sales teams.
• Realigned procedures and daily protocols with changing business demands.
• Analyzed and assessed market shifts to maximize opportunities and establish possible leads.
• Audited location sales performance and data trends to improve underperforming areas.
• Provided effective demonstrations of alarm systems/Home Automation so that customers understood how to use each feature.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Instructed customers on device's proper use and maintenance.
• Fostered positive employee relationships through effective communication, training and development coaching.
• Mentored newly hired employees on system operations and implemented training on sales procedures to maximize production.
• Assessed, optimized and elevated operations to target current and expected demands.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Developed and implemented strategies to improve customer service and increase sales.
• Resolved conflicts promptly to promote positive environment for customers.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.