Bobby Lee
Bakersfield,CA
Summary
Job experiences include: More than 35 years of customer service, quality control, and production. Product research and development experience. Building relationships with state and local agencies as well as customers. Training new employees and writing job duties with responsibilities. Patient Technical Service Representative with 35 years providing workable and effective solutions to customers via voice chat and in person. Always ready to tackle difficult electrical and mechanical issues by applying deep professional knowledge to address technical obstacles.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Technical Services Specialist
Vulcan Materials
Bakersfield, CA
07.1991 - Current
- Jan 2001-Present
- Developed products and procedures company operations. Tested and inspected finished products for quality. Tested products that make up finished products.
- Other positions include Plant Administrator, Inside Sales, Dispatcher, and Accounting Clerk
Delivery Driver/ Customer Service
Culligan Water Conditioning Service
Anaheim, CA
12.1985 - 07.1991
- Customer Service
- 24 hour on-call technician
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Fostered positive working relationships with regular customers
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Maintained upbeat, positive attitude in busy, customer-focused environment
Education
No Degree - Business Communications
Bakersfield College
Bakersfield, CAAS Degree Equivalent - Business
San Joaquin Valley College
Bakersfield, CA06.1991
Skills
- Technical Oversight
- Customer Technical Support
- Technical Diagnostics
- Knowledge of Product Features
- Customer Communication
- Technical Specifications
- Technical Guidance
Certification
California DOT and AASHTO testing certifications.
Numerous product knowledge and technical certifications
Timeline
Technical Services Specialist
Vulcan Materials
07.1991 - Current
Delivery Driver/ Customer Service
Culligan Water Conditioning Service
12.1985 - 07.1991
No Degree - Business Communications
Bakersfield College
AS Degree Equivalent - Business
San Joaquin Valley College
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