Bobby Leonardo
Bar Manager
Queens,NY
Summary
Proven leader in the hospitality sector, adept at boosting bar profitability and enhancing customer satisfaction at RHHG through innovative menu development and mixology expertise. Excelled in staff training and inventory management, leading to a significant increase in sales. Demonstrates a strong service-oriented mindset and a knack for creating memorable guest interactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Beverage Director/Bar Manager position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Bar Manager
NYNL
07.2020 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
- Reduced inventory costs, by evaluating and streamlining vendor selection process While maintaining the quality.
- Increased sales annually by creating and implementing marketing plans, menus, specials and promotions.
Beverage Director
RHHG
05.2023 - 08.2024
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Suggested appetizer and meal pairings with specific drinks.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Designed beverage menus.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Limited portion sizes and used garnishes to control food costs.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Maintained highest standards for beverage quality and service.
- Purchased beverage stock and handled all inventory needs.
Head Bartender
RHHG
04.2018 - 05.2023
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained more than 10 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Closed out cash register and prepared cashier report at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Followed strict recipes and drink measurements to minimize product used.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Education
No Degree - Business Administration
I.T.M.I
IndonesiaSkills
- Ordering Supplies
- Cost Control
- Pre-shift walk-through
- Menu development
- Wine pairing
- Sanitation Standards
- Customer Relations
- Staff Training
- Sales Promotion
- Health codes compliance
- Inventory Management
- Performance monitoring
- Bar Management
- Menu Updating
- Training and mentoring
- Guest Interaction
- Mixology expertise
- Supply Ordering
- Inventory Control
- Service-oriented mindset
- Safety awareness
- Equipment Maintenance
- Supervisory Experience
Certification
Licensed - Food handler certificate
Timeline
Beverage Director
RHHG
05.2023 - 08.2024
Restaurant Bar Manager
NYNL
07.2020 - Current
Head Bartender
RHHG
04.2018 - 05.2023
No Degree - Business Administration
I.T.M.I
Licensed - Food handler certificate
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