Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobby Metcalf

Mason

Summary

Dynamic District Custodial Supervisor with a proven track record at McLemore Building Maintenance Inc., excelling in process improvements and employee training. Skilled in custodial machine operation and effective communication, I enhanced service delivery and fostered a collaborative team environment, achieving high customer satisfaction and operational efficiency across multiple facilities.

Overview

22
22
years of professional experience

Work History

District Custodial Supervisor

McLemore Building Maintenance Inc.
06.2022 - Current
  • Supervised daily cleaning operations to ensure adherence to safety and quality standards.
  • Trained and mentored custodial staff on effective cleaning techniques and equipment usage.
  • Developed cleaning schedules that optimized workflow and resource allocation.
  • Conducted regular inspections to maintain cleanliness and address issues proactively.
  • Collaborated with management to implement process improvements for operational efficiency.
  • Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
  • Resolved staff conflicts and facilitated a positive work environment through effective communication.
  • Evaluated performance metrics to drive continuous improvement in service delivery.
  • Prepared and submitted accident and injury reports.
  • Recruited and selected well-qualified employees to fill vacancies.
  • Promoted efficient inventory practices among team members.
  • Implemented standardized purchasing practices in line with department targets.
  • Assigned job duties and monitored performance against objectives.
  • Conducted performance evaluations for custodial staff members, providing constructive feedback and setting achievable goals for improvement.
  • Established strong relationships with vendors, negotiating favorable contracts for cleaning products and services.
  • Successfully managed multiple facilities simultaneously, delivering high-quality service across various locations.
  • Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
  • Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
  • Developed customized cleaning plans tailored to each facility''s unique needs and requirements, improving overall effectiveness of services provided.
  • Maximized employee retention by fostering a positive work atmosphere focused on teamwork and communication.
  • Assisted with budget preparation and monitoring, identifying cost-saving opportunities within the department''s operations.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.

Custodial Supervisor/maintenance Director

Rochelle ISD
05.2019 - 06.2023
  • Supervised custodial staff to ensure cleanliness and safety standards were met.
  • Developed training programs for new hires on equipment and cleaning procedures.
  • Implemented inventory management processes for cleaning supplies and tools.
  • Conducted routine inspections to maintain high-quality sanitation across facilities.
  • Coordinated schedules to optimize staffing levels during peak usage times.
  • Utilized cleaning equipment effectively to enhance efficiency of operations.
  • Resolved employee conflicts and fostered a collaborative team environment.
  • Streamlined workflows to improve response times for maintenance requests.
  • Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
  • Increased customer satisfaction through prompt response to requests and concerns, addressing issues thoroughly and efficiently.
  • Contributed to a healthier indoor air quality by introducing eco-friendly cleaning products that reduced allergens and toxins.
  • Provided comprehensive training for custodial staff, resulting in improved job performance and satisfaction.
  • Implemented green cleaning initiatives, reducing the environmental impact of facility maintenance practices.
  • Resolved personnel issues effectively, maintaining a harmonious work environment for all employees.
  • Streamlined inventory management, ensuring timely replenishment of cleaning supplies and equipment.
  • Collaborated with building administrators to address facility issues, leading to a more functional work environment.
  • Reduced maintenance costs by conducting regular inspections and preventive maintenance tasks.
  • Maintained up-to-date knowledge of industry trends, incorporating best practices into departmental policies as appropriate.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Improved custodial team efficiency by implementing new cleaning procedures and schedules.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored staff performance and provided feedback to drive productivity.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Established and enforced safety protocols and guidelines for staff.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.

District Custodial Supervisor

Mason ISD
05.2019 - 03.2023

Overseeing Mason ISD daily custodial operations from managing time clock, inventory, ordering and budgeting yearly budget, routine walk thurs and check ins with campus principals and superintendent. Fill in where needed work along side all the custodians. Helo with football game clean up and basketball as well.

Custodian

Brady ISD
02.2004 - 05.2019
  • Maintained cleanliness and sanitation standards across all school facilities.
  • Operated cleaning equipment, including floor buffers and vacuums, efficiently.
  • Assisted with setup and breakdown of school events and activities.
  • Monitored supply inventory, reporting needs for timely replenishment.
  • Implemented waste management procedures to promote environmental sustainability.
  • Trained new custodial staff on best practices and safety measures.
  • Conducted regular inspections to identify maintenance issues promptly.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Moved furniture for cleaning and set up for special events.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.

Custodian

Dracos Jantorial
05.2004 - 07.2010
  • Operated cleaning equipment to maintain cleanliness and safety across facilities.
  • Conducted routine inspections to identify maintenance needs and ensure compliance with health standards.
  • Assisted in training new staff on proper cleaning techniques and safety protocols.
  • Implemented efficient cleaning schedules to optimize workflow and improve service quality.
  • Collaborated with team members to address urgent cleaning requests promptly.
  • Monitored inventory levels of cleaning supplies, ensuring timely replenishment for uninterrupted operations.
  • Developed strategies for waste management and disposal, enhancing environmental sustainability efforts.
  • Led initiatives to streamline cleaning processes, resulting in increased productivity and reduced downtime.
  • Checked in and stocked inventory throughout facility.
  • Supported event setup and tear-down, contributing to successful school functions.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
  • Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
  • Bolstered security measures, regularly checking doors and windows for proper closure after hours.
  • Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
  • Coordinated with maintenance team to address and resolve facility issues promptly.
  • Improved air quality with use of eco-friendly cleaning products and proper ventilation practices.
  • Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.

Education

High School Diploma - Basic

Brady Highschool
Brady, TX
05.2008

Skills

  • Custodial machine operation
  • Restroom maintenance
  • Grounds maintenance
  • Waste disposal
  • Window cleaning
  • Cleaning techniques
  • Sanitation standards
  • Chemical handling
  • Wall washing
  • Task delegation
  • Safety oversight
  • Carpet cleaning
  • Employee evaluations
  • Process improvements
  • Recycling management
  • Budget management
  • Employee coaching
  • Process updates
  • Inventory purchasing
  • Budget administration
  • Safety incident reporting
  • Graffiti removal
  • Upholstery care
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Clear communication
  • Reliability
  • Customer satisfaction
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Creative thinking
  • Active listening
  • Adaptability and flexibility
  • Effective communication
  • Decision-making
  • Employee training and development

Timeline

District Custodial Supervisor

McLemore Building Maintenance Inc.
06.2022 - Current

Custodial Supervisor/maintenance Director

Rochelle ISD
05.2019 - 06.2023

District Custodial Supervisor

Mason ISD
05.2019 - 03.2023

Custodian

Dracos Jantorial
05.2004 - 07.2010

Custodian

Brady ISD
02.2004 - 05.2019

High School Diploma - Basic

Brady Highschool
Bobby Metcalf