Summary
Overview
Websites
Work History
Languages
Education
Skills
Timeline
Bobby Moulder

Bobby Moulder

Haverford,PA

Summary

Human-centered experience designer with a proven track record of delivering successful, data-driven solutions.

A diligent, adaptable, and collaborative design thinker who is eqipped with strong skills in user research, brand management and innovation.

Overview

12
12
years of professional experience

Work History

Senior UX Designer

Children's Hospital of Philadelphia
08.2019 - Current
  • Leads user experience activities including UX research, prototyping, wireframing, usability testing, user research, journey mapping, empathy mapping and interaction design
  • Leads development of branding and creative for four large-scale, federally-supported research initiatives
  • Designs and maintains five interactive websites; user journey design and compliance for usability and accessibility standards
  • Streamlines workflows for design projects, optimizing collaboration between team members and reduces project timelines.
  • Evaluates existing user interfaces for improvement opportunities to provide significant enhancements in overall user satisfaction.

Communications Lead

Children's Hospital of Philadelphia
04.2017 - 08.2019
  • Led communications team across creative production, representing over 30,000 unique project tasks in graphic design, video production, event planning, budget management, communications strategy and social media
  • Served as creative advisor during the development of a post-mortem tissue donation video and interactive user support video series
  • Supported over 20 large-scale professional meetings including presentation design, logistics and IT support activities
  • Implemented analytics tools to measure the effectiveness of communication strategies and make data-driven decisions.
  • Enhanced brand visibility by developing and executing strategic communication campaigns.

Outreach Liaison

Children's Hospital of Philadelphia
06.2016 - 04.2017
  • Focused digital strategy and increased web traffic growth by 230 percent
  • Managed comprehensive event budgets and vendor engagements for more than 15 professional conferences
  • Coordinated multiple complex projects simultaneously, ensuring timely completion and alignment with organizational objectives
  • Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
  • Facilitated regular communication with donors and community supporters to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect

Operations Supervisor

Ozburn-Hessey Logistics (Geodis)
07.2015 - 02.2016
  • Managed all receiving operations for three large client accounts including Groupon, JustBorn Inc., and Slimfast
  • Trained and directed 25 direct reports while overseeing more than $7 million in total inventory across three customer accounts
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Resolved inventory tracking problems totaling more than $150,000
  • Proposed solutions and recommended implementations for a new 750,000-square-foot warehouse environment
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Associate Producer

BYU Broadcasting (KBYU-TV 11)
05.2013 - 07.2015
  • Coordinated and supported digital content strategy, media management, and campaign execution for more than 15 community outreach events
  • Prepared digital campaigns and social media direction for several statewide events, including the Utah Summer Learning Program, Governor's Uplift Families Parenting Conference, Utah's Be A Neighbor Day, and other political, local and community events
  • Coordinated talent scheduling and travel arrangements, ensuring smooth logistics during filming periods
  • Liaised with directors, actors and other creative staff to successfully complete projects
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results

Languages

Ukrainian
Limited Working
Russian
Limited Working

Education

MBA - Design Thinking

Thomas Jefferson University, Philadelphia, PA
05-2022
  • Awarded as MBA's programs top student
  • 4.0 GPA
  • Ranked in top 5% of class
  • Delta Mu Delta honor society member
  • Capstone Project: Led a fan experience improvement project with the Philadelphia Phillies organization, working alongside their business analytics team to design in-ballpark and fan initiatives

Bachelor of Arts - Communications

Brigham Young University, Provo, UT
04-2015

Skills

  • Data-driven design
  • Persona development
  • Visual design
  • Design thinking
  • Journey mapping
  • Interaction design
  • Wireframing
  • Usability and accessibility
  • Adobe creative suite
  • Brand management
  • Strategic thinking
  • User-centered design

Timeline

Senior UX Designer - Children's Hospital of Philadelphia
08.2019 - Current
Communications Lead - Children's Hospital of Philadelphia
04.2017 - 08.2019
Outreach Liaison - Children's Hospital of Philadelphia
06.2016 - 04.2017
Operations Supervisor - Ozburn-Hessey Logistics (Geodis)
07.2015 - 02.2016
Associate Producer - BYU Broadcasting (KBYU-TV 11)
05.2013 - 07.2015
Thomas Jefferson University - MBA, Design Thinking
Brigham Young University - Bachelor of Arts, Communications
Bobby Moulder