Bobby Ortegon
Phenix City,AL
Summary
Adept at driving operational efficiency and customer satisfaction, I leveraged my strong work ethic and strategic planning skills at Transform Lawn Services LLC to enhance service quality. As an effective leader with a knack for teamwork, I significantly improved community engagement at Abel Ministries, demonstrating dependable results and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Owner Operator
Transform Lawn Services LLC
Phenix City, AL
03.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Community Outreach Coordinator
Abel Ministries
Salem, AL
03.2022 - 04.2024
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Increased public awareness of local resources by organizing and promoting community events.
Landscape Worker
Above and Beyond Lawn Care
Phenix City, AL
02.2021 - 07.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
Education
Social Work - Social Work
Troy University
Troy, ALSkills
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Equipment Operation
- Safe Driving Practices
- Document Management
- Route Planning
- Strategic Planning
- Clean MVR
- Customer Service
- Effective leader
- Teamwork and Collaboration
- Team Leadership
Timeline
Owner Operator
Transform Lawn Services LLC
03.2023 - Current
Community Outreach Coordinator
Abel Ministries
03.2022 - 04.2024
Landscape Worker
Above and Beyond Lawn Care
02.2021 - 07.2022
Social Work - Social Work
Troy University