Bobby Phillips
Lincoln,CA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
22
22
years of professional experience
Work History
Owner
All In Elite
11.2018 - Current
- Manage day-to-day business operations.
- Consulted with customers to generate new business and renewals.
- Trained and motivated employees to perform daily business functions/training.
- Coach two teams to National Championships
Vice President of Sales/Business Operations
York Risk Service Group
11.2012 - 11.2018
- Responsible for business development through selling to National Carriers and seeking out new business opportunities to support company initiatives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Initiated in-depth account assessments with sales and management teams to evaluate sales potential.
Director of Ticket Sales & Services
Atlanta Dream Organization
08.2010 - 09.2012
- Responsible for a eight person sales team focusing on setting and attaining realistic goals, servicing of accounts, retention, sales training and providing clear career development plans.
- Increased total group sales business by 90%.
- Developed the Atlanta Dream Ticket Sales Business Plan used throughout the organization along with overseeing the department budget.
- We increase our total revenue by 15% from the previous year in renewals only.
Director of Group Sales
Maloof Sports And Entertainment
11.2001 - 07.2010
- Generated over $3Million in total revenue which includes Kings, Monarchs and ARCO Arena events.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Bachelor of Science - Communication/Electronic Media
Western Carolina University
Cullowhee, NC05.1998
Associate of Science - Business Administration
Western Nebraska Community College
Scottsbluff, NE05.1996
Skills
- Customer Service
- Renewals
- Business Marketing
- KPI Management
- Administrative Oversight
Timeline
Owner
All In Elite
11.2018 - Current
Vice President of Sales/Business Operations
York Risk Service Group
11.2012 - 11.2018
Director of Ticket Sales & Services
Atlanta Dream Organization
08.2010 - 09.2012
Director of Group Sales
Maloof Sports And Entertainment
11.2001 - 07.2010
Bachelor of Science - Communication/Electronic Media
Western Carolina University
Associate of Science - Business Administration
Western Nebraska Community College
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