Bobby Pollard
Torrance,CA
Summary
Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Primo Water
Gardena, CA
02.2011 - Current
- Maintained an organized work space at all times.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales volume.
- Responded quickly to customer inquiries regarding products or services.
- Adhered to company safety policies while operating company vehicle.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Maintained accurate records of all deliveries and pickups.
- Resolved any customer complaints promptly and professionally.
- Performed regular maintenance on delivery vehicle.
- Delivered product to customers in a safe and courteous manner.
- Organized deliveries according to customer needs.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Promoted positive relationships with customers to maintain consistent sales.
- Planned and organized routes within territory to maximize efficiency and time.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Cross-sold additional products to customers depending upon merchandise needs.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
- Recorded deliveries and daily sales transactions.
- Cold-called prospective customers to provide details on company services or products.
- Collected money, provided change and recorded transactions on receipts.
- Kept accurate logs of all deliveries and trips.
- Informed regular customers of new products or services and price changes.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Education
High School Diploma -
Muskegon High School
Muskegon, MI06-1991
Skills
- Safe Vehicle Operation
- Route Management
- Sales representation
- Product Promotions
- Vehicle safety
- Route Planning
- Product Distribution
- Team Support
Certification
- Class B CDL License
Accomplishments
Two time employee of the month, won several sales competitions, awarded top sales associate of the month.
Timeline
Route Sales Representative
Primo Water
02.2011 - Current
High School Diploma -
Muskegon High School
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