Bobby Raines
Hospital Corpsman
San Diego,CA
Summary
Skilled Hospital Corpsman offering 9 years of military medical experience, as well as managing day-to-day functions of a clinic administrative office. Comfortable working in fast-paced environments, managing emergent situations and quickly adapting to constantly changing priorities.
Overview
9
9
years of professional experience
Work History
Clinic Administrative Manager
Marine Corps Recruit Depot
San Diego, CA
06.2018 - Current
- Ensured 100% compliance with Joint Commission and Medical Inspector General audits by overseeing the timely completion of all required trainings and competencies, conducting regular reviews to identify and address gaps or deficiencies, and providing training and support to staff as needed.
- Review, correction, and maintenance of standard operating procedures (SOPs) for 12 departments, ensuring consistency and uniformity across the organization.
- Performed general administrative duties to include tracking of sensitive correspondences, signatures for review and approval follow up, data entry, filing and assists with requests from executives.
- Worked with multiple executives and clinic heads to maintained clinic compliance with local, state, and federal laws, in addition to established organizational standards.
- Trained and supervised administrative staff to ensure consistent and high-quality performance, resulting in increased productivity and job satisfaction.
Emergency Room Technician
Naval Hospital Yokosuka
Yokosuka, Japan
06.2016 - 06.2018
- Supported a team of 8 physicians and 10 nurses in quickly assessing and treating a large volume of patients, skillfully managing rapidly changing conditions and ensuring adherence to hospital policies and procedures.
- Ensured compliance with regulatory requirements by following Joint Commission and Bureau of Medicine and Surgery guidelines, maintaining accurate records, and participating in regular training and quality improvement initiatives.
- Demonstrated proficiency in using electronic medical records (EMRs) and other computer software to document patient care, schedule appointments, and manage administrative tasks.
- Managed patient records, scheduling appointments, and coordinating care with physicians and nurses.
- Maintained a professional and courteous demeanor in high-pressure and emotionally charged situations, providing comfort and reassurance to patients and their families.
Hospital Corpsman
Branch Health Clinic Port Hueneme
Port Hueneme, CA
06.2014 - 06.2016
- Managed the day-to-day operations of a clinic administrative office, overseeing patient scheduling, maintaining medical records, and coordinating care with physicians and other healthcare providers.
- Utilized a range of computer software, including electronic medical records (EMRs), scheduling software, and Microsoft Office, to manage administrative tasks and communicate with patients and colleagues.
- Exhibited strong communication and interpersonal skills, both in person and over the phone, in dealing with patients, families, and colleagues.
- Demonstrated proficiency in managing inventory, ordering supplies, and maintaining equipment, ensuring that the clinic was well-stocked and functioning smoothly.
Accomplishments
- Spearheaded a comprehensive overhaul of the administrative department's processes, resulting in significant improvements in the speed and accuracy of tracking employee trainings and correspondence.
- Devised a system for tracking over 600 correspondences annually, ensuring timely and accurate communication with internal and external stakeholders and improving organizational efficiency.
- Constructed an Excel program to maintained the clinic's master training tracker, which served as a comprehensive tool for compiling and organizing required trainings and job competencies across 12 departments and over 400 personnel.
- Developed and implemented a highly effective quarantine and testing system to ensure the safety of over 21,000 recruits annually during the height of the COVID-19 pandemic. This system was used on a weekly basis to track and monitor each recruit's quarantine status and test results before entering boot camp.
Skills
Document Management
undefinedEducation
Computer Science
Southern Illinois University Carbondale
Carbondale, IL 2011.08 - 05.2023
High School Diploma -
Grayslake Central High School
Grayslake, IL 08.2007 - 05.2011
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