Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bobby Ray

Miami

Summary

Branch Manager with a strong record in operational efficiency and customer acquisition. Expertise in team management and project planning led to streamlined processes and increased profitability. Proficient in glass installation, project planning, project estimation, regulatory compliance, and maintaining safety and quality standards. OSHA 30 certified with skills in Excel, Salesforce, BlueBeam, and Glazier Studio.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Branch Manager

Binswanger Glass
Joplin
04.2022 - Current
  • Oversaw daily operations to maximize efficiency and productivity across branch functions.
  • Conducted interviews, hired, and terminated employees as necessary to maintain optimal staffing levels.

Streamlined branch operations to improve service delivery and enhance team performance.

Assigned tasks to employees while ensuring accuracy, neatness, and timeliness in work output.

Boosted customer base by acquiring new clients and identifying needs for relevant products.

  • Verified payroll, vendor payments, and other accounting disbursements for compliance and accuracy.
  • Managed team dynamics to inspire full potential, contributing to increased branch profitability.
  • Maintained comprehensive knowledge of industry trends, competitive landscape, and regulatory changes.

Glazier Foreman

Binswanger Glass
Joplin
01.2013 - 04.2022
  • Trained new glaziers on safe operation procedures and effective tool use.
  • Collaborated with architects, contractors, and engineers to ensure project success.
  • Established work standards and procedures to enhance team performance and safety.
  • Created accurate estimates for clients based on specific project requirements.
  • Resolved customer complaints promptly while maintaining professionalism.
  • Delegated tasks to staff, setting clear priorities and goals.
  • Ensured compliance with local building codes during glass product installations.
  • Monitored inventory levels and ordered materials for upcoming projects.

Lead Glazier

Binswanger Glass
Joplin
01.2008 - 01.2013
  • Reviewed plans and blueprints to ensure accurate project installations.
  • Interpreted construction plans to inform proper glass fitting and installation.
  • Cut, fitted, installed, repaired, or replaced glass in commercial and residential structures.
  • Coordinated with contractors, architects, and engineers for glazing specifications compliance.
  • Conducted training sessions on glazing techniques for junior staff development.
  • Identified glass types and measured spaces for reglazing and mirror installation.
  • Ensured adherence to all safety protocols during glazing projects.

Glazier

Binswanger Glass
Joplin
01.2006 - 01.2008
  • Executed on-site repairs of broken or cracked glass panes while ensuring safety compliance.
  • Installed and repaired diverse glass products and accessories to meet client specifications.
  • Fabricated metal frames for glass installations using drills, grinders, and shears efficiently.

Electrical Apprentice

Mcneal Electric
Miami
01.2005 - 01.2006
  • Installation of commercial and residential electrical systems.

Education

Electrical Vocational - Electrical, Electronics And Communications Engineering

Afton Votech
Afton, OK
01-2005

GED -

Miami Public Schools
Miami, OK
10-2004

Skills

  • Branch operations
  • Team management
  • Customer acquisition
  • Payroll administration
  • Regulatory compliance
  • Sales strategies
  • Inventory management
  • Employee training
  • Project management
  • Resourceful nature
  • Business acumen
  • Customer relationships
  • Service oriented
  • Glass installation
  • Safety compliance
  • Quality assurance
  • Collaboration skills
  • Heavy equipment operations
  • Forklift operation
  • Labor costing
  • Video conferencing
  • Attention to detail
  • Job Order Processing
  • Job site management
  • Construction techniques
  • Site measuring and marking
  • Mechanical aptitude
  • Project estimation
  • Problem-solving abilities
  • Physical strength
  • Window installation expertise
  • Laminated Glass Installation
  • Commercial glazing experience
  • Commercial glass installation
  • Project planning
  • Measuring accuracy
  • Safety gear use
  • Glass replacement
  • Sealant application proficiency
  • Glass cutting precision
  • Laminated glass handling
  • Glass drilling
  • Cost estimation
  • Multitasking
  • Power tools handling
  • Glazing techniques
  • Time management abilities
  • Problem-solving

Certification

  • OSHA 30

Timeline

Branch Manager

Binswanger Glass
04.2022 - Current

Glazier Foreman

Binswanger Glass
01.2013 - 04.2022

Lead Glazier

Binswanger Glass
01.2008 - 01.2013

Glazier

Binswanger Glass
01.2006 - 01.2008

Electrical Apprentice

Mcneal Electric
01.2005 - 01.2006

Electrical Vocational - Electrical, Electronics And Communications Engineering

Afton Votech

GED -

Miami Public Schools
Bobby Ray