Summary
Overview
Work History
Skills
Timeline
Capabilities
References
Capabilities
References
Generic

BOBBY RICH

Sarasota,FL

Summary

Responsible, resourceful supervisor with 25 years of manufacturing experience. An industry educated, flexible, results-oriented problem solver, knowledgeable in managing applications and human resources. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Dining Room Supervisor

Flik
02.2023 - 02.2024
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Ensured a positive dining experience for guests with special dietary needs or allergies through careful communication between front-of-house staff and kitchen teams.
  • Monitored food preparation, production, and plating for quality control.
  • Acted as a liaison between front-of-house staff and kitchen personnel, ensuring that orders were completed accurately and in a timely manner.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Implemented conflict resolution techniques when handling complaints from customers or disagreements amongst employees.
  • Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Helped maintain high standards of cleanliness throughout the establishment through vigilant supervision of both workers'' duties and overall environment.
  • Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Fostered strong relationships with repeat customers through personalized interactions that demonstrated genuine care for their dining preferences.
  • Coordinated kitchen activities with front-of-house staff for seamless service.
  • Streamlined operations for increased efficiency by supervising staff, delegating tasks, and ensuring adherence to policies.

Grounds/Tennis Maintenance

Troon Management Group
06.2022 - 02.2023
    • Skilled at working independently and collaboratively in team environment.
    • Self-motivated, with strong sense of personal responsibility.
    • Proven ability to learn quickly and adapt to new situations.
    • Worked well in team setting, providing support and guidance.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Excellent communication skills, both verbal and written.
    • Managed time efficiently in order to complete all tasks within deadlines.

FABRICATION MACHINIST

COE Press Equipment Company
04.2017 - 05.2021
    • Responsible for producing, programming and maintaining specific job/blueprint detail, per req
    • Management of applications, including troubleshooting, quality/verification, and documentation.
    • Performed preventative maintenance on machines regularly to minimize downtime due to breakdowns or malfunctions.
    • Reduced waste and increased material utilization with precise measurement and cutting techniques.
    • Reduced error and non-conformances with by utilizing fixtures and cutting tools on CNC machines.
    • Adapted quickly to new and changing technologies in machining field.

SMALL BUSINESS OWNER

Detroit City Record Show
03.2015 - 01.2018
  • Coordinated/hosted vendors for sale of musically/artist related goods.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Demonstrated creativity and resourcefulness through development of innovative solutions.
  • Managed time efficiently in order to complete all tasks within deadlines.





SUPERVISOR

Supreme Gear Company
10.2012 - 04.2017
    • Responsible and accountable for night operations of this Aerospace supplier
    • Maintained safe and clean work environment by educating and directing personnel on use of all control points, equipment, and resources
    • Resolved personnel problems by analyzing data; investigating issues; identifying solutions; recommending actions
    • Communicate job expectations; planning, monitoring, and appraising job results; coaching, counseling, disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
    • Trained new associates and submitted documentation, reports and analyses for continuous quality improvement and productivity growth
    • Quality Inspector: Qualify/prepare gauges, Responsible for first article, Logs, reports, documentation.
    • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
    • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.

SMALL BUSINESS OWNER

Eclipse Garage Screen Designs
07.2012 - 01.2015
    • Promoted business via social media to generate leads and maximize brand identity.
    • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
    • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
    • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
    • Demonstrated high level of initiative and creativity while tackling difficult tasks.
    • Proven ability to learn quickly and adapt to new situations.

MACHINIST

Avon Gear Company
10.1997 - 07.2011
    • Production (Caterpillar supplier)
    • Set-up, gauging (.0002 up to open tolerances)
    • Troubleshooter of all machine/machinist errors
    • Document/print assessment
    • Managed department with 26 lathes
    • Reliable and consistent participant and quality advocate in communicating with senior management on above issues
    • Utilized production work orders, documents, drawings, specifications, written or oral instructions to plan needed sequence of operations, parameters, method of set-up and tasks necessary to produce production requirements even when adequate tooling does not exist
    • Tooling identification, blocks/holders, chuck/collect changes, turret/tools/tailstock indication, air pressure/clamping, boring jaws (flex id or making new sets), live heads, speed/feed rates, cutting edges
    • Drills, mills, taps, coolant/quench distribution
    • Internal replacement
    • Reading/writing, edit, off-set, M/G code, program/tooling assignment, tool comp, spindle directions, stocks, collets/cones, arbors/key ways/drivers, manual applications.

Skills

  • Staff Management
  • Production and Time Sequencing
  • Service Training
  • Work Area Inspection
  • Multitasking
  • ServeSafe Manager

Timeline

Dining Room Supervisor

Flik
02.2023 - 02.2024

Grounds/Tennis Maintenance

Troon Management Group
06.2022 - 02.2023

FABRICATION MACHINIST

COE Press Equipment Company
04.2017 - 05.2021

SMALL BUSINESS OWNER

Detroit City Record Show
03.2015 - 01.2018

SUPERVISOR

Supreme Gear Company
10.2012 - 04.2017

SMALL BUSINESS OWNER

Eclipse Garage Screen Designs
07.2012 - 01.2015

MACHINIST

Avon Gear Company
10.1997 - 07.2011

Capabilities

Excellent interpersonal and communication skills, team oriented, and ability to deal with a wide variety of personalities and communication styles. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to communicate with people who use sign language (ASL). Plant leader directing and assisting with daily schedules and items of troubleshooting. Human resource allocations, courier distributions, as well as training new staff. Responsible for safety and introduction of safety guidelines to new associates.

References

References are available on request.

Capabilities

Excellent interpersonal and communication skills, team oriented, and ability to deal with a wide variety of personalities and communication styles. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to communicate with people who use sign language (ASL). Plant leader directing and assisting with daily schedules and items of troubleshooting. Human resource allocations, courier distributions, as well as training new staff. Responsible for safety and introduction of safety guidelines to new associates.

References

References are available on request.

Similar Profiles

CREATE PROFILE
BOBBY RICH