Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Bobby Sanders

Spring,TX

Summary

Recent graduate with foundational knowledge in financial management, project management, and client relations. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
years of professional experience

Work History

Petroleum Club of Houston

Server
07.2024 - Current

Job overview

  • Built and maintained strong relationships with club members, providing personalized service to enhance overall member satisfaction and loyalty
  • Collaborated with team members to coordinate and execute high-profile private events, ensuring smooth and efficient service
  • Enhanced guest satisfaction by anticipating needs, offering recommendations, and resolving concerns swiftly.

The Houstonian Hotel, Club & Spa

Server
06.2024 - Current

Job overview

  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Four Seasons Hotel

Server
06.2023 - Current

Job overview

  • Trained and mentored new team members on company standards, operational procedures, and guest service protocols, boosting team performance and efficiency.
  • Exceeded monthly sales targets through proactive guest engagement, upselling, and promoting hotel services o drive revenue growth.
  • Cultivated and nurtured relationships with high-profile guests, driving positive word-of-mouth and repeat business.

American Red Cross

Intern
12.2019 - 03.2020

Job overview

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Texas A&M University
College Station, TX

Master of Legal Studies from Health Law, Policy, And Management
05-2024

University Overview

  • Dean's List - Summer 2022, Fall 2022, Spring 2023, Spring 2024
  • Relevant Coursework: Contract Law and Strategies & Quality Control - Risk Management and Liability
  • 3.51 GPA

Mississippi State University
Starkville, MS

MBA from Business Administration
05-2022

University Overview

  • Dean's List - Fall 2020, Summer 2021, Spring 2022
  • Relevant Coursework: Corporate Finance & Supply Chain and Operations Management
  • 3.41 GPA

Sam Houston State University
Huntsville, TX

Bachelor of Science from Healthcare Administration
05-2020

University Overview

  • Dean's List - Spring 2019, Fall 2019
  • Relevant Coursework: Economics for Health Managers & Human Resource Management
  • 3.37 GPA

Skills

  • Problem-Solving
  • Adaptability
  • Time Management
  • Attention-to-Detail
  • Customer Service
  • Microsoft Office (Word, Powerpoint, Excel)

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server

Petroleum Club of Houston
07.2024 - Current

Server

The Houstonian Hotel, Club & Spa
06.2024 - Current

Server

Four Seasons Hotel
06.2023 - Current

Intern

American Red Cross
12.2019 - 03.2020

Texas A&M University

Master of Legal Studies from Health Law, Policy, And Management

Mississippi State University

MBA from Business Administration

Sam Houston State University

Bachelor of Science from Healthcare Administration

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Bobby Sanders