Chantre McLaurin
Hattiesburg,MS
Summary
To obtain employment in an environment that allows their employees to maintain a positive rapport on society. To prove success in delivering outstanding service to customers and managing resources to achieve exceptional results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Financial Services Representative
Smart Plan Financial LLC
525 East Main Street Hattiesburg, MS 39401
12.2023 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Assisted 130 clients in navigating complex financial situations, offering solutions that met their unique needs.
Executive Assistant
The Emerge Church
809 Bouie Street Hattiesburg MS 39401
08.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed 5 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for ministry leads of 20+ executives.
Apparel Team Lead
WAL-MART
Hattiesburg, Mississippi
01.2022 - 11.2023
- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
- Developed strong relationships with vendors, negotiating competitive pricing and securing timely deliveries of new products.
- Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
- Assisted in planning special events such as fashion shows or product launches, managing logistics from concept to execution.
- Conducted regular performance evaluations for team members to identify areas of improvement and establish clear goals for advancement.
- Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
Cap 1 Team Lead
WAL-MART
Hattiesburg, Mississippi
07.2020 - 01.2022
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Apparel Department Manager
WAL-MART
Hattiesburg, Mississippi
12.2016 - 08.2018
- Create an inspiring team environment with open communication
- Set clear goals
- Delegate task and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Discover training needs and provide coaching
- Suggest and organize team-building activities
- Recognize high performance and reward accomplishments.
Assistant Property Manager
Williams & Williams LLC
106 Tatum Blvd Hattiesburg MS 39402
02.2014 - 12.2016
- Building positive relationships with prospective and current tenants
- Overseeing the timely and successful completion of maintenance request
- Preparing and executing detailed and legally compliant tease agreement
- Showing properties to prospective tenants and answering relevant questions
- Creating organizational systems to support accurate record keeping efficient financial transaction and prompt renter compliant resolution.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
Education
High School Diploma -
Hattiesburg High School
Hattiesburg, Mississippi05.2011
Skills
- Leadership skills: The ability to motivate, inspire, and guide a team of associates toward achieving common goals
- Communication skills: The ability to effectively communicate with team members, customers, and management in both written and verbal forms
- Interpersonal skills: The ability to work well with others, build relationships, and professionally resolve conflicts
- Organizational skills: Prioritizing tasks, managing time effectively, and maintaining a clean and organized work environment
- Customer service skills: The ability to provide excellent customer service and assist customers with their needs in a friendly and helpful manner
- Problem-solving skills: The ability to identify problems and find creative solutions to resolve them
- Property management: Experience with the operations of residential or commercial properties, such as property maintenance, finances, or managing tenants
- Fair Housing regulations: Knowledge of laws and regulations at state and federal government levels to eliminate discrimination associated with buying, selling, and renting housing
Leadership Experience
Worship Leader, Truth Church, 1426 W 7th Street, Hattiesburg, MS, 39401, 11
References
- Dr. Bobby Sims, Jr. Owner/Senior Financial Analyst, Smart Plan Financial LLC, 662-822-7465
- Stanley Buckley, Branch Manager, Marine and Merchant Bank, 228-860-0454
Timeline
Financial Services Representative
Smart Plan Financial LLC
12.2023 - Current
Executive Assistant
The Emerge Church
08.2022 - Current
Apparel Team Lead
WAL-MART
01.2022 - 11.2023
Cap 1 Team Lead
WAL-MART
07.2020 - 01.2022
Apparel Department Manager
WAL-MART
12.2016 - 08.2018
Assistant Property Manager
Williams & Williams LLC
02.2014 - 12.2016
High School Diploma -
Hattiesburg High School
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