Chantre McLaurin
Hattiesburg,MS
Summary
To obtain employment in an environment that allows their employees to maintain a positive rapport on society. To prove success in delivering outstanding service to customers and managing resources to achieve exceptional results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Financial Services Representative
Smart Plan Financial LLC
12.2023 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Assisted 130 clients in navigating complex financial situations, offering solutions that met their unique needs.
Executive Assistant
The Emerge Church
08.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed 5 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for ministry leads of 20+ executives.
Apparel Team Lead
WAL-MART
01.2022 - 11.2023
- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
- Developed strong relationships with vendors, negotiating competitive pricing and securing timely deliveries of new products.
- Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
- Assisted in planning special events such as fashion shows or product launches, managing logistics from concept to execution.
- Conducted regular performance evaluations for team members to identify areas of improvement and establish clear goals for advancement.
- Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
Cap 1 Team Lead
WAL-MART
07.2020 - 01.2022
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Apparel Department Manager
WAL-MART
12.2016 - 08.2018
- Create an inspiring team environment with open communication
- Set clear goals
- Delegate task and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Discover training needs and provide coaching
- Suggest and organize team-building activities
- Recognize high performance and reward accomplishments.
Assistant Property Manager
Williams & Williams LLC
02.2014 - 12.2016
- Building positive relationships with prospective and current tenants
- Overseeing the timely and successful completion of maintenance request
- Preparing and executing detailed and legally compliant tease agreement
- Showing properties to prospective tenants and answering relevant questions
- Creating organizational systems to support accurate record keeping efficient financial transaction and prompt renter compliant resolution.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
Education
High School Diploma -
Hattiesburg High School
Hattiesburg, Mississippi05.2011
Skills
- Leadership skills: The ability to motivate, inspire, and guide a team of associates toward achieving common goals
- Communication skills: The ability to effectively communicate with team members, customers, and management in both written and verbal forms
- Interpersonal skills: The ability to work well with others, build relationships, and professionally resolve conflicts
- Organizational skills: Prioritizing tasks, managing time effectively, and maintaining a clean and organized work environment
- Customer service skills: The ability to provide excellent customer service and assist customers with their needs in a friendly and helpful manner
- Problem-solving skills: The ability to identify problems and find creative solutions to resolve them
- Property management: Experience with the operations of residential or commercial properties, such as property maintenance, finances, or managing tenants
- Fair Housing regulations: Knowledge of laws and regulations at state and federal government levels to eliminate discrimination associated with buying, selling, and renting housing
Leadership Experience
Worship Leader, Truth Church, 1426 W 7th Street, Hattiesburg, MS, 39401, 11
References
- Dr. Bobby Sims, Jr. Owner/Senior Financial Analyst, Smart Plan Financial LLC, 662-822-7465
- Stanley Buckley, Branch Manager, Marine and Merchant Bank, 228-860-0454
Timeline
Financial Services Representative
Smart Plan Financial LLC
12.2023 - Current
Executive Assistant
The Emerge Church
08.2022 - Current
Apparel Team Lead
WAL-MART
01.2022 - 11.2023
Cap 1 Team Lead
WAL-MART
07.2020 - 01.2022
Apparel Department Manager
WAL-MART
12.2016 - 08.2018
Assistant Property Manager
Williams & Williams LLC
02.2014 - 12.2016
High School Diploma -
Hattiesburg High School
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