Forward thinking-team leader skilled at operating departments efficiently to meet goals. Adaptable with strong work ethic. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
Reliable Heating and Air
01.2024 - Current
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Operations Manager
FedEx Ground
02.2018 - Current
Responsible for day-to-day operations of package delivery services
Performs routine administrative tasks
Responsible for training new employees to ensure compliance with all company policies
Responsible for performance of all employees assigned to area
Lead employees to ensure high productivity and customer satisfaction of on time and damage free delivery of packages
Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks
Motivates and encourages employees to work at highest potential
Metro Linehaul Coordinator
FedEx Ground
06.2021 - 06.2022
Managed drivers activities by maintaining communication between clients, tracking records and filing documents
Scheduled drivers routes based on work volume
Overseen and managed drivers quality inspections
Coordinated drivers delivery routes
Service Advisor
Ed Voyales Honda
06.2016 - 02.2018
Worked and serviced cars
Booked appointments
Sold services and parts to customers specific to their problem
Service Manager
Bulldogs Express Lube
02.2011 - 06.2016
Met with customers to discuss service needs and offer available solutions
Performed safety and quality vehicle inspections
Provided excellent customer service by performing work quickly and efficiently
Monitored team performance and service levels
Guided techs on automotive repair, tool usage, and equipment operation
Followed up with customers during and after installations to verify satisfaction
Education
Electrical Apprenticeship -
North Georgia Technical College
Clarkesville, GA
05.2009
Automotive Technology -
North Georgia Technical College
Clarkesville, GA
03.2006
Skills
Warehouse Operations
Staff Training
Forklift
Staff Management
Timeline
Warehouse Supervisor
Reliable Heating and Air
01.2024 - Current
Metro Linehaul Coordinator
FedEx Ground
06.2021 - 06.2022
Operations Manager
FedEx Ground
02.2018 - Current
Service Advisor
Ed Voyales Honda
06.2016 - 02.2018
Service Manager
Bulldogs Express Lube
02.2011 - 06.2016
Electrical Apprenticeship -
North Georgia Technical College
Automotive Technology -
North Georgia Technical College
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