Bobby Steele
Russiaville,IN
Summary
Responsibilities in increasing while maintaining our market share. Recording in CRM a daily synopsis of interactions with clients. Lead sharing with my fellow teammates and building strategies for future sales. Developing and growing relationships with our customer base so that it becomes a mutual partnership. Establishing this created a trust that allows us to grow from word of mouth as well as what we cultivate.
Overview
24
24
years of professional experience
Work History
Sales Representative
MacAllister Machinery Company
Kokomo, IN
04.2021 - Current
- Developed comprehensive knowledge of equipment rental processes and industry standards.
- Established strong relationships with clients, enhancing customer satisfaction and retention rates.
- Collaborated with cross-functional teams to streamline order fulfillment and improve service delivery.
- Trained and mentored junior sales representatives on effective sales strategies and product knowledge.
Sales Representative
Sunbelt Rentals
Kokomo, IN
09.2001 - 03.2021
- Coordinated dispatch activities and inside sales during the years 2001 to 2003.
- Coordinated safety protocols from 2001 to 2006.
- Facilitated skill development in MEWP and forklift usage from 2001 through 2021.
- Managed branch operations from 2003 to 2006.
- Served as sales representative specializing in industrial sector from 2006 to 2021.
Education
Graphic Design - Marketing
Ivy Tech Community College
KokomoSkills
- Customer service and retention
- Account development
- Relationship development and retention
- Sales presentations
- Sales strategy development
- Complex Problem-solving
- Negotiation tactics and objection handling
- Upselling and cross selling
- Staff training and development
- Territory growth and management
Timeline
Sales Representative
MacAllister Machinery Company
04.2021 - Current
Sales Representative
Sunbelt Rentals
09.2001 - 03.2021
Graphic Design - Marketing
Ivy Tech Community College