Bobby Steen

Work History

Electrician

S.S. Electric Contractors LLC

01.2012 - Current

Performing a variety of projects and duties which may change often, with little to no supervision
Properly mounting and installing assigned electrical work, conduit, electrical tray, wires and devices
Pulls wiring through conduit
Work within precise limits or standards of accuracy
Work on electrical failures and replaces components
Troubleshoot electrical and equipment and parts for continuity, current, voltage, and resistance
Do preventive maintenance and testing of electrical systems
Corrects connections and wiring wherever incorrect applications may cause harm and dangerous conditions
Installs repairs, or replaces electrical wiring, receptacles, switch boxes, conduits, feeders, and line assemblies, lighting, and alternative electrical parts
Reads, interprets, and executes drawings, schematics, blueprints

Apartment Maintenance Supervisor

Greystar

09.2023 - 02.2024

Overseeing property maintenance, ensuring safety compliance, and enhancing resident satisfaction
Proven ability to manage maintenance teams, coordinate repairs, and maintain high standards in apartment upkeep
Develop and implement preventative maintenance schedules to ensure the longevity of property assets
Coordinate with vendors and contractors for specialized repairs and large-scale projects
Manage maintenance budgets, control costs and optimize resource allocation
Oversee the completion of work orders, ensuring timely and high-quality service for residents
Conduct regular property inspections to identify and address maintenance issues proactively

Owner/Technician

Appliance Alliance LLC

09.2019 - 01.2023

Service and repair residential appliances to include HVAC, Refrigeration, stove tops, ovens, ranges, Dishwasher, garbage disposal, trash compactors, clothes washer and dryers, water heaters but not limited to
Inspect and Troubleshoot machinery and electrical/electronic control circuits to diagnose malfunctions
Conduct diagnostic testing using onboard programs as well as using testing equipment i.e
Multimeter and ammeter and other specialized equipment
Prove fault of component, order components and replace
Test appliance after repair for proper function
Maintain customer records record the type and cost of maintenance and repair work

Service Manager

Mission Rock Residential

04.2022 - 10.2022

Scheduling make readies, Operating One Site
Parts ordering and Budget Control
Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
Monitor employees' work levels and review work performance
Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions
Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures
Investigate accidents or injuries and prepare reports of findings
Meet with vendors or suppliers to discuss products used in repair work
Make all repairs/replacements necessary for apartment to be occupied
Remove all debris from apartments before, during, and after make-ready activity
Respond to resident maintenance requests and Service Requests when needed
Repair /replace any apartment materials/maintenance requests within scope of company policy
During normal course of duty, look for needed maintenance or liability hazards
Perform preventive maintenance on buildings, grounds and equipment

Advanced Patient Care Technician

The Little Clinic

01.2016 - 12.2018

Perform duties of medical receptionist and medical technician in a busy retail-clinic
Use excellent customer service skills to greet customers and potential patients
Register patients, verify insurance and collect payments following HIPAA guidelines
Consult with provider as needed for questions related to scope of services
Room patients, obtain vital signs, and a brief patient history and perform CLIA Waved testing as indicated
Document patient vital signs in EMR
Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
Answer phones, responds to questions, and return calls as necessary
Place courtesy follow up calls to recent patients and direct telephone consult requests to provider
Order clinical supplies and conduct weekly inventory
Clean and organize the clinic space daily
This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture
Assist in maintaining a '365 day survey-ready' environment as required to maintain Joint Commission Accreditation

Medical Receptionist/ Care Partner

Vanderbilt University Medical Center

01.2001 - 12.2016

Communicates and triages incoming and outgoing telephone calls to appropriate teams
Provides basic age-appropriate patient care and procedures under the supervision of a Registered Nurse
Maintains patient/family safety and confidentiality while providing individualized patient-centered care
Obtains and maintains integrity of specimens in accordance with hospital laboratory policies and procedures and physician's order
Assists with special projects including placement of multiple d-term phones, printers and computer workstations during Vanderbilt University Hospital Adult Recovery (VUH Pacu) remodel with a high degree of efficiency and utilizing problem solving skills
Demonstrates collaborative approach in the workplace and coordination of work area activities that facilitates excellence in customer service
Superior performance and customer service recognized with: Commodore Award (2010), Medical Receptionist of the Year (2012), Care Partner of the Year (2012)

E-4 Specialist

63b Light Army National Guard

01.1999 - 12.2007

Served in Operation Nobel Eagle, Operation Iraqi Freedom
Maintained and updated military communications and logistics devices in a high pressure, time sensitive environment
Conducted system troubleshooting, installation, analysis, and repairs of military combat mobile equipment and subsystems to component
Tasked with individual assignments with little or no supervision and also participated in team assignments
Honorably discharged

Security Guard

Van Guard Security

01.1999 - 12.2001

Assigned to US Smokeless Tobacco Co
Patrolled facility and manned post as instructed by security management
Monitored cameras, controls, and alarms via computer applications for the following systems: fire/smoke, water, electrical outages
Coordinated and maintained communication equipment

Night Merchandise Manager

Sam's Club

01.1999 - 12.2001

Key carrying with alarm codes
Supervised 8-25 employees from nighttime operations to daily opening of store
Utilized profit and loss statements when resetting the sales floor to drive sales for special events and holidays
Managed hiring and performance counseling of personnel
Conducted workplace safety education and training
Accomplished more than 365 consecutive days of injury free work environment

Fresh Meat Cutter/Packer

Sam's Club

01.1996 - 12.1997

Evening cutter
Maintained meat case with full purchasing options to club members
Date rotation
Provided special cuts not offered in case
Thoroughly familiar with band saws, slicers operations and sanitation regulations / procedures

Tire Mounting Team Leader

Sam's Club

01.1994 - 12.1996

Supervised 4-6 TMA employees
Ensured work flow to provide superior customer service
Ordered sales stock and service supplies based on profit and loss statements
Conducted workplace safety education and training per company / OSHA policy
Maintained MSDS

Freezer/ Cooler/ Grocery Stock Replenisher

Sam's Club

01.1993 - 12.1994

Delivered exceptional customer care.
Licensed forklift operator
Primarily stocked from within walk-in freezer units
Maintained Grand opening look with product stocked to the bar
Date rotation
Kept Grand Opening Cleanliness

Summary

Overview

Work History

Electrician

Apartment Maintenance Supervisor

Owner/Technician

Service Manager

Advanced Patient Care Technician

Medical Receptionist/ Care Partner

E-4 Specialist

Security Guard

Night Merchandise Manager

Fresh Meat Cutter/Packer

Tire Mounting Team Leader

Freezer/ Cooler/ Grocery Stock Replenisher

Education

HVAC -

General Education Diploma -

Skills

Certification

Additional Information

Military Service

Timeline

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