Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Bobby Travis

Stokesdale,north carolina

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's Restaurant
08.2022 - 09.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.

Contractor

HNT Enterprise
04.2018 - 08.2022
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Frequently inspected production area to verify proper equipment operation.


Assembly Line Worker

Office Furniture Unlimited
05.2017 - 06.2018
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

High School Diploma -

Greensboro Technical Community Collage
Greensboro, NC
05.2009

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling
  • Staff Motivation
  • Opening and closing procedures
  • Punctual and Reliable
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Training and mentoring
  • Relationship Building
  • Team Development
  • Delegating Work
  • Payment Processing
  • Documentation And Reporting
  • Operations Management

Certification

Serve Safe

Hobbies

I play the rhythm guitar in a band that I run called Carolina Rust.

Timeline

Shift Manager

McDonald's Restaurant
08.2022 - 09.2024

Contractor

HNT Enterprise
04.2018 - 08.2022

Assembly Line Worker

Office Furniture Unlimited
05.2017 - 06.2018

High School Diploma -

Greensboro Technical Community Collage

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Bobby Travis