Bobby Williams-Millender
St. Marys,GA
Summary
Dynamic Maintenance Lead at Pilot Flying J Travel Center with expertise in equipment maintenance and regulatory compliance. Proven ability to train employees and prioritize tasks effectively, ensuring swift resolution of maintenance requests. Recognized for exceptional customer service and a calm demeanor under pressure, driving operational excellence and safety standards. Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for dependability, flexibility and authenticty. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
17
17
years of professional experience
Work History
Maintenance Lead
Pilot Flying J Travel Center
Saint Marys, GA
04.2024 - Current
- Maintained compliance with OSHA standards.
- Trained new employees on equipment operation techniques.
- Maintained and repaired equipment and machinery.
- Addressed maintenance requests swiftly regarding repairs and replacements.
- Checked and stocked inventory throughout facility to meet expected demands.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Upheld industry standards for health and safety compliance.
- Coordinated with management to prioritize maintenance tasks.
- Executed small-scale repair jobs efficiently.
- Executed correct procedures for managing the handling and transport of recyclable and new materials.
- Provided excellent service and attention to customers.
Pizza Maker
Pizza Hut
Saint Marys, GA
02.2024 - 04.2025
- Prepared multiple orders at once for speedy service.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Checked completed orders for correct quantity and quality.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Assistant Manager
Wendys Fast Food
Saint Marys , GA
12.2019 - 01.2024
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated potential candidates during interviews.
- Recruited and trained new employees to meet job requirements.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Executed daily opening, closing, and shift change duties to uphold operational standards.
- Resolved employee conflicts and implemented effective solutions.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed and trained cashiers on proper cash handling procedures.
Sales Representative Team Leader
MX Energy
Cleveland, OH
02.2008 - 05.2014
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and professionally.
- Constructed targeted sales presentations to solicit prospects in geographic parameters.
- Maintained detailed records of all sales activities.
- Monitored competitor activities in order to stay ahead of the competition.
- Developed relationships with key customers in order to secure long-term business partnerships.
- Recruited, hired, trained, evaluated, coached, mentored, and disciplined Sales Representatives.
Education
Associate of Science - Health Care Management
Ultimate Medical Academy
Clearwater, FL05-2019
Skills
- Equipment maintenance
- Inventory management
- Regulatory compliance
- Employee training
- Chemical handling
- Repair coordination
- Fast Learner
- Cash handling
- Critical thinker
- Calm under pressure
- High positive energy
- Go-getter
- Supervisor
- Driven
- Task prioritization
- Customer service
- Forklift operator
- Hazardous materials handling
- Employee scheduling
- Inventory replenishment
- Health and safety compliance
Affiliations
- I find peace in yoga, reading an dancing.
Timeline
Maintenance Lead
Pilot Flying J Travel Center
04.2024 - Current
Pizza Maker
Pizza Hut
02.2024 - 04.2025
Assistant Manager
Wendys Fast Food
12.2019 - 01.2024
Sales Representative Team Leader
MX Energy
02.2008 - 05.2014
Associate of Science - Health Care Management
Ultimate Medical Academy
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