Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Leadership And Coaching Skills
sports, reading, listening ,
Languages
Timeline
Generic

Bobby Wilson

Plantation,FL

Summary

A passionate and self-driven scrum master with over 9 years of experience strategically planning, solving, and facilitating complex business challenges with diverse individuals and teams in the Agile software development life cycle. Demonstrated ability to train and motivate agile teams while delivering quality customer services for internal and external clients. Highly skilled in collaborating with all members of Agile development teams to achieve sprint goals, with excellent communication and servant leadership skills. Experience streamlining processes and procedures to increase agility and adaptability. Technical proficiency in MS Office, Salesforce, Jira, MS Project, SDLC, SharePoint, Safe, Kanban, XP, Crystal, Lean and multiple business analysis tools.

Overview

11
11
years of professional experience
1
1
Certification

Work History

MANAGER

Wat Soccer Club
04.2023 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

SCRUM MASTER

FINEX CREDIT UNION
10.2019 - 01.2023
  • Facilitate Backlog refinement and other scrum events using the Agile Methodology
  • Actively participate in Scrum of Scrums to resolve interdependencies among different teams
  • Worked in APIs on a major software and migrated in the cloud
  • Removed impediments by resolving inter-dependent issues by implementing new solutions
  • Managed Sprint Backlogs, Release scheduling, project duration estimation and forecasting
  • Documented Change Requests and worked with business sponsors for approvals on timelines and budget
  • Identified, managed and escalated delivery issues and risk to management as needed
  • Prevents impediments and distractions that interfere with the ability of actions the development team needs to deliver on their goal.

SCRUM MASTER/ PROJECT MANAGER

FIT SOLUTIONS
09.2016 - 11.2018
  • Managed multiple complexes, cross-functional and multi-organization technology projects with a variety of key project stakeholders within the Global Business Processing & Global Payments
  • Defined process framework to enable efficient service delivery on cloud (SFDC) - SaaS
  • Facilitated sprint planning, sprint review, retrospective meetings, daily scrum meetings, show and tell and worked on deliverables for each sprint
  • Increased value by planning deployment, unit testing, system integration testing, regression testing, end to end UAT, and PIV (post implementation validation)
  • Improved efficiency by planning capacity, velocity and maintained reports like iteration burn down and velocity charts
  • Managed escalations, impediments, risks, and challenges associated with product development
  • Implemented test driven development within scrum teams and regular KT's from QA
  • Guided development team to maturity and high performance.

HOST/PRODUCER

THUNDER TELEVISION
02.2014 - 12.2017
  • Produced LIVE T
  • SHOW
  • Hosted live t.v show
  • Digital marketing manager for entertainment sector on t.v
  • Project Management.

DATA ANALYST

AKONA SCHOOL OF COUNSELLING
02.2013 - 09.2015
  • Data management
  • Data integration
  • Retrieve and gather data, organize it and reach meaningful conclusions
  • Develop and implement data analyses
  • Collects and store data on sale numbers, market research, logistics linguistics and other behaviors
  • Answer questions from clients and solve problems.

Education

DILPOMA IN JOURNALISM AND MASS COMMUNICATION -

DOXHA UNIVERSITY
01.2016

DILPOMA IN THEOLOGY AND PSYCHOSOCIAL COUNSELING -

AKONA SCHOOL OF COUNSELING
01.2013

BACHELOR OF SCIENCE (COMPUTER SCIENCE) -

CAPE-COAST UNIVERSITY
01.2011

Skills

  • Organizational Leadership and a self-starter
  • Facilitate scrum meetings
  • Creatively use Agile mindset principles and values to adapt and increase team velocity
  • Agile Scrum
  • Backlog refinement
  • Agile Coaching and mentorship
  • Strong communication and listening skills
  • Servant leadership and removal of impediment
  • Efficient motivator and team player
  • Requirement Analysis
  • Continuous Delivery
  • Rapid Application Development
  • Agile Framework
  • Retrospective to learn about the people, process and tools
  • Collaboration and engagement
  • Scaled Agile experience
  • Jira Cloud
  • Jira
  • AWS
  • Burndown/Burnup
  • Business Development
  • Workforce Management
  • Expense Tracking

Accomplishments

  • Achieved results through effectively helping my product owner with task.
  • Supervised team of 25 staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Collaborated with team of 5 in the development of project fcu2build.
  • Achieved results by completing tasks with accuracy and efficiency.

Certification

CERTIFIED PROFFESIONAL SCRUM MASTER (PSM), SCRUM.ORG

Leadership And Coaching Skills

  • Assessing the team and listening actively.
  • Asking direct and powerful questions.
  • Building trust through collaboration and engagement.
  • Subject Matter Expert
  • Have a great working relationship with team members and the entire organization.
  • Defining metrics for both qualitative and quantitative measurements.
  • Coached and mentored teams around Agile principles, values in a Dev Ops environment.
  • Integrated related methodologies within the company.
  • Developed standards and requirements for the agile process.
  • Provided training to employees on the agile process.
  • Trained on effective ways of using tools to support the team using different Agile frameworks.
  • Encouraged employee and stakeholders buy-in.
  • Strong understanding of Scrum, Lean and Kanban.
  • Coached, Mentored both at team and at the organizational level.
  • Helped teams implement different ways to continually improve in their working environment.
  • Facilitated and organizational change management at the Enterprise and business level.
  • Strong communication and problem-solving skills, interpersonal skills and patience.

sports, reading, listening ,

i played soccer through out high school and college but had a short professional career due to injury, currently running my own soccer acadamy and program as my own little way of contributing to the developement of grassroot soccer in america, as a counsellor i love to listen and offer emotional support to people because i have a great sense of empathy, and i love to learn new things as i believe that learning is a continuous process, i am always open to new opportunities and love to serve humanity as much as i can

Languages

English
Full Professional

Timeline

MANAGER

Wat Soccer Club
04.2023 - Current

SCRUM MASTER

FINEX CREDIT UNION
10.2019 - 01.2023

SCRUM MASTER/ PROJECT MANAGER

FIT SOLUTIONS
09.2016 - 11.2018

HOST/PRODUCER

THUNDER TELEVISION
02.2014 - 12.2017

DATA ANALYST

AKONA SCHOOL OF COUNSELLING
02.2013 - 09.2015

DILPOMA IN JOURNALISM AND MASS COMMUNICATION -

DOXHA UNIVERSITY

DILPOMA IN THEOLOGY AND PSYCHOSOCIAL COUNSELING -

AKONA SCHOOL OF COUNSELING

BACHELOR OF SCIENCE (COMPUTER SCIENCE) -

CAPE-COAST UNIVERSITY
Bobby Wilson