Bobby D. Ross
Capitol Heights,MD
Summary
Dependable and skilled Residential Maintenance Technician with over 10 years of experience in performing repairs, preventative maintenance, and general building upkeep for residential properties.
String background in electrical, plumbing, HVAC, and carpentry.Committed to ensuring safety, functionality, and tenant satisfaction through prompt and high - quality service. Adept at troubleshooting issues, working independently, and managing multiple work orders simultaneously.
Overview
5
5
years of professional experience
Work History
Tow Truck Driver/Operator
K & K Towing
Upper Marlboro, Maryland
01.2023 - Current
- Operated tow truck to safely transport vehicles to designated locations.
- Conducted inspections and maintenance on towing equipment and vehicles.
- Responded promptly to emergency calls for vehicle recovery and roadside assistance.
- Adhered to safety regulations during all towing operations and customer interactions.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Collaborated with local law enforcement for accident scene management and vehicle retrieval.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Documented service details for accurate record-keeping and reporting.
Maintenance Supervisor
Bonaventure Of Potomac Square
Sterling, Virginia
08.2022 - 05.2023
- Perform routine and emergency maintenance on residential units, including plumbing, electrical, and appliance repairs.
- Conduct preventative maintenance on HVAC systems, water heaters, and other building equipment to reduce downtime.
- Complete unit turnovers by repairing drywall, painting, replacing flooring, and ensuring appliances are in working order.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Trained new technicians on standard operating procedures and safety practices.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Supervised daily maintenance activities across multiple facilities.
- Respond to tenant requests promptly, ensuring high satisfaction and minimal disruption.
- Repaired doors, locks windows, and fixtures to ensure safety and functionally.
- Assisted with daily upkeep of residential properties including landscaping, groundskeeping, and minor repairs.
Maintenance Technician
Jefferson Somerset Park
Leesburg, Virginia
06.2020 - 07.2022
- Performed routine inspections on building systems and equipment.
- Conducted repairs on plumbing, electrical, and HVAC systems.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Assisted in maintaining grounds and landscaping areas.
- Collaborated with team to address maintenance requests promptly.
- Ensured compliance with safety regulations during maintenance tasks.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Installed new systems, replacement parts, and components to maintain proper operation.
Education
High School Diploma -
Meade High School
05-2008
Skills
- Equipment maintenance
- Electrical repairs
- HVAC troubleshooting
- Preventative maintenance
- Emergency response
- Parts ordering
- Team building
- Grounds maintenance
- Electrical systems
- Plumbing repairs
- Electrical troubleshooting
- HVAC systems
- Troubleshooting skills
- Work order processing
References
References available upon request.
Timeline
Tow Truck Driver/Operator
K & K Towing
01.2023 - Current
Maintenance Supervisor
Bonaventure Of Potomac Square
08.2022 - 05.2023
Maintenance Technician
Jefferson Somerset Park
06.2020 - 07.2022
High School Diploma -
Meade High School
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