Bobby Jo DeLeon
Lubbock
Summary
Well-qualified Customer Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Realtor
Lubbock Association of Realtors
08.2018 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Wrote contracts to outline sales and purchases of properties.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Prepared and presented contracts and other legal documents to clients.
- Ensured compliance with federal/state laws regulating real estate transactions.
Educational Secretary III
Lubbock ISD
10.2019 - 08.2020
- Managed scheduling and calendar coordination for executives, ensuring optimal time management.
- Facilitated communication between departments, enhancing information flow and collaboration.
- Organized meetings and prepared agendas, promoting efficient use of meeting time.
- Maintained filing systems and electronic records, ensuring data accuracy and accessibility.
- Implemented office procedures that improved workflow efficiency and reduced redundancy in tasks.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Library Assistant
Lubbock ISD
10.2014 - 07.2018
- Implemented inventory management practices to streamline resource tracking.
- Maintained digital archives and assisted in the transition to online resources.
- Organized library resources to enhance accessibility for students and staff.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
Education
No Degree - Education
West Texas A&M University
Canyon, TXSkills
- Client relations
- Database management
- Sales negotiation
- Social media marketing
- Closing support
- Multilingual communication
- Relationship building
- Buyer representation
- Networking and prospecting
- Works well independently
- Strong organizational skills
- Active Texas real estate license
- Tech-savvy mindset
- Administrative support
- Purchase agreement management
- Purchase agreements
- Office oversight
- Highly professional
- CRM software proficiency
- Notarial acts
Certification
- Military Relocation Professional (MRP) Certification - National Association of Realtors.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - Texas Real Estate Commission.
- Accredited Buyer's Representative (ABR) - Real Estate Buyer's Agent Council (REBAC).
- At Home With Diversity® Certificate (AHWD) - National Association of Realtors.
- Graduate, REALTOR® Institute (GRI) - National Association of Realtors.
- REALTORS® Commitment to Excellence (C2EX) - National Association of Realtors.
- Certified Educational Secretary III, Texas Education Agency - Lifetime
- Texas Commissioned Notary Public
Languages
Spanish
Limited Working
Timeline
Educational Secretary III
Lubbock ISD
10.2019 - 08.2020
Realtor
Lubbock Association of Realtors
08.2018 - Current
Library Assistant
Lubbock ISD
10.2014 - 07.2018
No Degree - Education
West Texas A&M University
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