Summary
Overview
Work History
Education
Skills
Leadership Engagement
Languages
Timeline
Generic
Bobella C. Daley

Bobella C. Daley

Marlborough,CT

Summary

Transformational leader in higher education with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Expertise in developing and executing strategic enrollment plans, leveraging data analytics for decision-making, and fostering cross-departmental collaboration. Recognized for proactive approach to identifying and addressing issues, always focusing on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Director of Enrollment Services

Goodwin University
11.2009 - Current

Director of Admissions (2020-2023)

Assistant Director of Admissions (2016-2020) Admissions Manager (2012-2016)

Admissions Officer (2009-2012)

  • Responsible for overseeing all aspects of admissions operations, demonstrating a commitment to excellence and accountability.
  • Lead a team of approximately 28 staff members, which includes associate and assistant directors, call center supervisor, advising manager, admissions officers, enrollment coordinators, admissions data specialists, applicant academic advisors, and call center representatives.
  • Spearhead strategic enrollment initiatives designed to meet and surpass enrollment budget, resulting in both an increase in overall university student enrollment and enhanced retention rates.
  • Implement innovative methods to improve staff efficiency by developing streamlined processes and incorporating advanced technology.
  • Facilitate comprehensive training and professional development for admissions, recruitment, and enrollment staff.
  • Strategic collaboration with marketing, academic, registrar, financial aid, and student services teams to align recruitment efforts with institutional objectives.
  • Conduct data reporting & analysis to support enrollment strategies, enhance student outreach, improve yield rates, and financial aid optimization.
  • Measure and assess the efficacy of various communication plans and engagement strategies to ensure successful conversion of applicants to admits and maximizing yield.
  • Promote diversity recruitment initiatives to help increase enrollment of underrepresented student populations.
  • Maintains compliance and adheres to institution, local, and federal policies, regulations, and laws regarding admissions processes.
  • Developed and implemented the Employee Grade Level (EGL), a strategic tool designed for talent retention and succession planning.
  • Support university mission with efficiency and adaptability in response to evolving institutional priorities.

Leadership Education & Development Program (LEAD)

Goodwin University & University of Bridgeport
06.2022 - 03.2023
  • Selective leadership program for individuals in management positions that have demonstrated a track record of high performance.
  • Program objectives include personal, interpersonal, team, and systems mastery.

Leading for DEI in Higher Education

University of Michigan Coursera Certificate
09.2021 - 01.2022
  • The course objectives are to understand the historical narrative of institutions and institutional structures.
  • The course objective also includes analyzing the process of strategic diversity planning and how transformational leadership is endorsed by equity, diversity, and inclusion.

Education

Master's - Organizational Leadership

Goodwin University
East Hartford, CT
01.2020

Bachelor of Arts - Rhetoric (Communication)

Bates College
Lewiston, ME

Skills

  • Slate Development
  • Colleague
  • DocuSign Proficiency
  • Self-Service Management
  • Proficient in Microsoft Word
  • Proficient in PowerPoint
  • Podium
  • Paycom System Utilization
  • Zoom
  • Experience with Sonis System
  • Enrollment management
  • Organizational leadership
  • Strategic planning

Leadership Engagement

  • JED Taskforce Committee, 2024-present
  • University Registrar Steering Committee, 2024-present
  • Nursing Advisory Board Member, 2023-present
  • Speaker, ACE Women's Network-Connecticut: Women in Education, 2023
  • Presenter, Community Conversation: Immigration in the Modern Era, 2022
  • Masters Subcommittee of Academic Affairs, 2017-2020
  • Vice Chair & Chair, Enrollment & Registration Committee, 2011-2017



Languages

Cambodian
Native or Bilingual

Timeline

Leadership Education & Development Program (LEAD)

Goodwin University & University of Bridgeport
06.2022 - 03.2023

Leading for DEI in Higher Education

University of Michigan Coursera Certificate
09.2021 - 01.2022

Director of Enrollment Services

Goodwin University
11.2009 - Current

Master's - Organizational Leadership

Goodwin University

Bachelor of Arts - Rhetoric (Communication)

Bates College
Bobella C. Daley