Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bobi Semmel

Yukon,Oklahoma

Summary

Experienced operations supervisor prepared for leadership in night operations. Skilled in managing logistics, safety protocols, and staff coordination to ensure smooth workflows. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving abilities, and effective communication.

Overview

17
17
years of professional experience

Work History

Night Operations Supervisor

McKesson
11.2023 - Current
  • Reduced employee turnover by implementing effective training programs for new hires.
  • Optimized scheduling for employees, ensuring adequate coverage during peak hours without overstaffing or understaffing shifts.
  • Mentored staff members to improve their skill sets and foster professional growth within the company.
  • Developed strong relationships with vendors to negotiate favorable terms for supplies and deliveries.
  • Managed inventory levels to minimize stock shortages and maintain optimal stock levels throughout the night.
  • Maintained accurate records of nightly operations activities, including employee attendance, incident reports, and inventory counts.
  • Improved overall efficiency with thorough communication between departments during shift handovers.
  • Increased customer satisfaction, addressing and resolving complaints in a timely manner.
  • Assessed staff performance regularly, providing constructive feedback to enhance overall team effectiveness.
  • Established clear expectations for employees regarding job duties, performance goals, and adherence to company policies and procedures.
  • Utilized strong problem-solving skills to quickly address unexpected challenges arising during night shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Material Handler, Lead, and Trainer

McKesson
09.2012 - 11.2023
  • Explain and train the structure and functions of software, applications and platforms within the McKesson Pharmacy Systems portfolio
  • Ability to quickly learn and maintain an understanding of McKesson strategies
  • Conduct virtual instructor-led training classes for multiple employees
  • Provide accurate and timely documentation and reporting to direct management and implementation teams on training item status, issues, progress evaluation, and attendance records
  • Work with other technical trainers to prepare, execute minor updates, and maintain quality training materials to ensure the value of customer experience
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth
  • Created and distributed monthly, quarterly and annual reports to management regarding performance
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises
  • Fostered positive employee relationships through communication, training and development coaching
  • Developed practical training programs to impart knowledge and improve individual skill sets
  • Rotated through series of different stations based on team needs

Assistant Service Manager

Mckay Ford
01.2008 - 02.2012
  • Developed, initiated and nurtured client relationship to guarantee repeat business
  • Assisted Service Director, Parts Director, Sales Manager and Used Car Manager with daily business operations
  • Managed and coordinated dealership activities such as recognition and award functions, dealership teamwork/recreational activities and group meetings
  • Assisted in promoting dealership services to increase business and clientele
  • Maintained Customer Satisfaction Index rating above national and district standards
  • Implement daily service processes to help flow with customer vehicle needs and write up process
  • Led service team on collaborative processes and customer situations
  • Monitor and track all service sales and repair orders

Education

High School Diploma - Criminal Justice

Yukon High School
Yukon, OK
01.2005

Skills

  • Pulling and Staging
  • Forklift Operations
  • Teamwork and Collaboration
  • Equipment Inspections
  • Presentations and Demonstrations
  • Positive Attitude
  • Paperwork Completion
  • Attention to Detail
  • Team Collaboration
  • Leadership Development
  • Decision Making
  • Problem-Solving
  • Training and mentoring
  • Workload prioritization
  • Processes and procedures
  • Multitasking
  • Problem-solving abilities
  • Performance reporting

Accomplishments

  • Achieved DSCSA SOP through effectively helping with with DSCSA team in Virginia.
  • Achieved Six Sigma Yellow Belt by completing projects with accuracy and efficiency.

Timeline

Night Operations Supervisor

McKesson
11.2023 - Current

Material Handler, Lead, and Trainer

McKesson
09.2012 - 11.2023

Assistant Service Manager

Mckay Ford
01.2008 - 02.2012

High School Diploma - Criminal Justice

Yukon High School

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Bobi Semmel