Bobrisha Jackson

• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
• Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
• Provided physical assessments, medication, and chronic disease management to home health patients.
• Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
• Coordinated with other healthcare team members to support patient needs.
• Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
• Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
• Administered medications and treatments as prescribed by physicians.
• Assisted patients with activities of daily living to promote independence.
• Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness.
• Monitored vital signs, developed and implemented care plans, and documented patient progress.
• Served as a reliable resource for families seeking guidance on navigating complex healthcare systems and advocating for their loved ones'' needs.
• Managed patients recovering from medical or surgical procedures.
• Recorded details regarding therapies to keep patient charts updated.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

• Perform regular telehealth calls to a dedicated panel of members.
• Accurately and confidently provide medical, diet, and wellness education to
members.
• Ensure accurate and timely documentation.
• Maintain good member/nurse rapport.
• Ability to perform high quality, high volume calls.
• Escalate members to our Provider team as needed.
• Provide device support and troubleshooting in a professional, knowledgeable
manner.
• Provide support and encouragement as indicated.
• Maintain a good rapport with members, nursing team, and providers.
• As a member of our team, foster and grow a culture of kindness, compassion, and
mutual respect.
• Assist with special projects and other assignments as needed.
• Assure access to appropriate levels of care.
• Responsible for conducting medical necessity reviews:
• Provide high quality, cost-effective services for all Members.
• Provide for Member and Provider satisfaction.
• Maintain time management and daily production.

• Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
• Treated and carefully tended to vascular and diabetic ulcers.
• Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
• Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
• Implemented plans to prevent pressure ulcers and other wound developments.
• Assessed and treated draining of wounds and burns.
• Conducted regular assessments of patients'' wounds to monitor progress and adjust treatment plans accordingly.
• Maintained up-to-date knowledge of advancements in wound care research, incorporating new findings into practice for better results.
• Educated patients and caregivers on proper at-home wound care, promoting self-management and reducing complications.
• Provided emotional support to patients coping with chronic or complex wounds, facilitating resilience during rehabilitation efforts.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Performed rounds to observe care and interview staff, residents, and families.
• Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
• Identified department issues to recommend corrective actions.
• Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.