Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Bocar TOURE

Sterling,Virginia

Summary

IT Technician

Undergrad graduate in Information Technology from Marymount University, who is searching for a challenging position that encourages both company and personal growth. An independent individual capable of working with little to no supervision, with a great ability to meet deadlines.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Data Center Cabling Technician

TEKsystems/Direct Line
07.2024 - Current
  • Increased client satisfaction rates through diligent attention to detail in all aspects of cable installation, testing, labeling, termination procedures.
  • Improved overall network efficiency with careful planning and precise execution of cable routing strategies during installation processes.
  • Cable Management: implemented efficient cable management solutions, optimizing airflow and enhancing system efficiency.
  • Adhered to industry safety standards throughout all aspects of work, ensuring a safe working environment for both clients and colleagues.
  • Collaboration: Worked closely with data center engineers and technicians to ensure cohesive infrastructure integration and provided guidance on best cabling practices.

IT Technician

Tek Systems/AWS Network Deploy
11.2023 - 03.2024
  • Manage work and priorities through ticketing system and workflows to complete customer requests and projects
  • Collaboration with various stakeholders to remove project obstacles
  • Assist in troubleshooting networking, routing and interconnectivity issues, including troubleshooting of network device configuration
  • Assisting in troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
  • Focus of transportation, receiving shipments, process in-stock components and inbound shipments
  • Coordinate and execute daily equipment deliveries to the various sites with assigned projects.

Planning Implementation and Coordination technician

Amazon Web Services
09.2019 - 08.2022
  • Inventory control audit and asset tracking of hardware/ servers
  • Deliver sustainable and repeatable solutions and processes within different AZ’
  • Work closely with our Install/Deployment Technicians, Supply Chain & Procurement, and Technical Project Manager teams to ensure fast, smooth delivery of on-demand customer capacity
  • Focus of transportation, receiving shipments processing in-stock
  • Coordination of design, project timeline/ schedule and construction work
  • Prioritized tasks based on fluctuating needs.

Support Analyst Intern

Marymount University
01.2018 - 05.2019
  • Identify, diagnose, and resolve problems for users of university/student computer software and hardware
  • Install and maintain end user workstations/laptops, printers, and peripherals
  • Break/fix faculty/staff/student PC to provide remote assistance
  • Train users on system updates and Virus/Spyware Removal/Detection
  • Set up various A/V equipment.

Help Desk Intern

KPMG
05.2015 - 09.2015
  • Entry-level Service Desk support – password resets, unlock accounts, Windows and PC hardware issues
  • Assist the helpdesk support team
  • Entry-level Service Desk support – password resets, unlock accounts, Windows and PC hardware issues
  • “Hands on” handling of hardware as part of overall lifecycle management – receiving, setups, shipping, inventory tracking, testing, disposal.

Education

Bachelors of Science in Cybersecurity -

Marymount University, Arlington, Virginia
05.2019

Skills

  • Linux Command
  • Basic Computer hardware knowledge
  • Microsoft Office Suite
  • Network troubleshooting
  • Active Directory
  • Cisco routers
  • Social Media
  • HTML
  • CSS
  • Operating systems
  • Adaptability to Change
  • Cable Termination Techniques
  • Troubleshooting skills
  • Cable pulling

Certification

Security +, 12/2022, 12/2022, Course designed to prepare prospective students for the Security+ SY0-501 Certification Exam. Security+ Certification Exam: Threats, Attacks, and Vulnerabilities; Technologies and Tools Architecture and Design; Identity and Access Management; Risk Management; Cryptography and PKI

Languages

French
Professional Working

Timeline

Data Center Cabling Technician - TEKsystems/Direct Line
07.2024 - Current
IT Technician - Tek Systems/AWS Network Deploy
11.2023 - 03.2024
Planning Implementation and Coordination technician - Amazon Web Services
09.2019 - 08.2022
Support Analyst Intern - Marymount University
01.2018 - 05.2019
Help Desk Intern - KPMG
05.2015 - 09.2015
Marymount University - Bachelors of Science in Cybersecurity,

Similar Profiles

CREATE PROFILE
Bocar TOURE