Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BoDee Doney

Nashua,MT

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Parts Specialist

Oreilly Auto Pats
Glasgow, MT
07.2022 - 02.2023
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Received customer orders and placed them into the system for processing.
  • Provided customers with technical advice regarding parts information and availability.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Assisted customers with product selection based on their needs.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Received, examined and reshelved returned parts.
  • Performed complimentary services, battery installation, testing and wiper installations.

Housekeeping Aide

Stratosphere
Las Vegas, NV
03.2022 - 06.2022
  • Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
  • Replenished bathroom amenities such as soap, shampoo and conditioner.
  • Removed trash from all guest rooms on a daily basis.
  • Transported soiled linens from guest rooms to laundry area for cleaning.
  • Replenished consumable items such as coffee packets in the lobby area.
  • Assisted guests with any special requests related to housekeeping services.
  • Maintained an inventory of all cleaning supplies used in the housekeeping department.
  • Followed specific cleaning instructions provided by supervisors.

Shift Leader

Dairy Queen Grill & Chill
Glasgow , MT
12.2018 - 02.2022
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Resolved customer complaints promptly and professionally.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Electronics Sales Associate

Walmart
Williston, ND
09.2018 - 12.2018
  • Demonstrated knowledge of product features and benefits to customers.
  • Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
  • Processed payments using cash registers or point-of-sale systems.
  • Searched store inventory system to determine whether requested products were available.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Cashier

Dairy Queen Grill & Chill
Glasgow, MT
04.2017 - 08.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained work area and kept cash drawer organized.

Patient Access Representative

Frances Mahon Deaconess Hospital
Glasgow, MT
02.2023 - Current
  • Greeted patients and visitors in a courteous and professional manner.
  • Verified insurance coverage for services provided by the facility.
  • Responded to patient inquiries regarding billing or financial matters.
  • Ensured accuracy of all data entered into computer system.
  • Scanned documents into electronic medical records system.
  • Created new patient accounts in EMR system as needed.
  • Answered phones promptly in a professional manner.
  • Reviewed account receivables for accuracy prior to sending out statements.
  • Actively participated in team meetings and training sessions.
  • Collaborated with other departments to ensure quality customer service was delivered.
  • Verified demographics and insurance information to register patients in computer system.
  • Explained policies, procedures and services to patients.

Education

High School Diploma -

Nashua High School
Nashua, MT
06-2018

Skills

  • Cost-reduction strategies
  • Returns processing
  • Forecasting and planning
  • Six Sigma Methodologies
  • Sales Support
  • Technical knowledge

Certification

  • ServeSafe Certificate
  • AVERT (Active Violence Emergency Response Training) Training Certificate

Timeline

Patient Access Representative

Frances Mahon Deaconess Hospital
02.2023 - Current

Parts Specialist

Oreilly Auto Pats
07.2022 - 02.2023

Housekeeping Aide

Stratosphere
03.2022 - 06.2022

Shift Leader

Dairy Queen Grill & Chill
12.2018 - 02.2022

Electronics Sales Associate

Walmart
09.2018 - 12.2018

Cashier

Dairy Queen Grill & Chill
04.2017 - 08.2018

High School Diploma -

Nashua High School

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