Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Bodhi Allen

Bodhi Allen

Hillsville,VA

Summary

Dynamic professional with a strong background in customer service and team leadership, honed at Hot Topic. Proven expertise in cash handling and quality control, consistently enhancing customer satisfaction and operational efficiency. Recognized for problem-solving abilities and fostering collaboration, contributing to a positive work environment and achieving production targets. Prevented high revenue theft and loss multiple times and received the Hot Topic Skully Award for theft prevention.

Overview

7
7
years of professional experience

Work History

Drive-Thru Cashier

Burger King
06.2024 - 05.2025
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.

Assistant Manager

Hot Topic
10.2023 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

Construction Worker

Carolina Construction Group
03.2023 - 07.2023
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.

Inspector

Guardian Industries
03.2022 - 11.2022
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
  • Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.

Production Floater

Albany Industries Inc
05.2018 - 11.2021
  • Contributed to a safe working environment by following safety protocols and promoting workplace cleanliness.
  • Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
  • Consistently met tight deadlines through effective time management and prioritization of tasks.
  • Improved communication between departments, fostering collaborative problem-solving for production challenges.
  • Assisted in achieving production targets by coordinating with team members and ensuring smooth workflow.
  • Demonstrated flexibility in adapting to changing production demands, minimizing disruptions to schedules.
  • Assisted in training new hires on proper procedures, helping them acclimate quickly to their roles within the facility.

Education

Advanced Diploma -

Carroll County High School
Hillsville, VA
05.2016

Skills

  • Excellent communication
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking and organization
  • Stress tolerance
  • Food safety awareness
  • Quality control
  • Cash handling expertise
  • POS system operation
  • Opening and closing procedures
  • Creative thinking
  • Team leadership

Languages

Chinese (Mandarin)
Limited Working
French
Elementary

Timeline

Drive-Thru Cashier

Burger King
06.2024 - 05.2025

Assistant Manager

Hot Topic
10.2023 - 03.2024

Construction Worker

Carolina Construction Group
03.2023 - 07.2023

Inspector

Guardian Industries
03.2022 - 11.2022

Production Floater

Albany Industries Inc
05.2018 - 11.2021

Advanced Diploma -

Carroll County High School

Similar Profiles

CREATE PROFILE