Bodhi Isley
Burlington,NC
Summary
Strategic Operations Manager with 3+ years of experience optimizing processes, building business relationships, and driving operational excellence across the market and within the North East Division. Improving workflow efficiency, and leading cross-functional teams to exceed performance is my biggest target goal in any position.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
Mattress Firm Warehouse
Raleigh/Garner
12.2024 - Current
- Maintaining Daily Operations
- Production Planning
- Performance Analysis
- Workflow Management
- Retail Market Support
- Meeting Organizational Goals
- Partnership with 3rd Party Delivery
- Excel/Microsoft Efficiency
- Inventory Control
- Dispatch Track & WMS
- Routing & Dispatching
- Vendor Scheduling
- Truck Check-ins
Assistant Store Manager
Spirit Halloween
Mebane
09.2024 - 11.2024
- Creating/Unloading Shipment
- Opening/Closing Registers
- Addressing Employee and Customer Concerns
- Excellent Customer Service
- Assisting with Schedule Making/Timeclock
- Building/Teardown of the Store
Third Key Manager
Conn’s Home Plus
Burlington
05.2023 - 08.2024
- Working with Cycle Counts
- Receiving/Creating Shipments for Weekly Trucks for Inventory through Korber
- Leadership/Management Skills
- Exit Interviews for other Sale Associate Invoices for Accuracy
- Opening/Closing Registers
- Running Daily Call Centers to Drive Business
- Balancing My Own Sales While also Motivating and Driving a Team to success
- Making Daily Checklists
- Responding to store emails
- Keeping up with orders going out for delivery and resolving delivery issues through Dispatch Track
- Working with Microsoft Word/Excel
- Traveled out of state to help other stores within the Market
Electronic Specialists
Conn’s Home Plus
Burlington
01.2023 - 08.2024
- Swapping Out Price Tags
- Updating Department By Planograms
- Receiving/Creating Shipments for Weekly Trucks through Korber
- Product Knowledge with Electronics Meetings
- Team Huddles With Weekly Electronic Sales.
Sales Associate
Conn’s Home Plus
Burlington
10.2022 - 08.2024
- Excellent Customer Service
- Handling Financing Apps/Contracts
- Product Knowledge ex. Furniture, Appliances, Electronics, Mattresses
- Interactions with Call Centers
- Creating Sales Tickets
- Driving Business/Meeting Quota
Sales Associate
Spirit Halloween
Burlington/Greensboro
08.2022 - 11.2022
- Excellent Customer Service
- Running Registers
- Pushing Donations to the Children's Hospital
- Cleaning/Restocking store
- Merchandising
Doughnut Specialist
Krispy Kreme
Burlington
06.2021 - 10.2022
- Excellent Customer Service
- Packed Online/In-store orders
- Processed/Decorating
- Stocking
Education
Highschool Diploma -
Southern Alamance High School
Graham, NC06-2022
Skills
- Providing Outstanding Customer Service
- Proficient Leadership/Management
- Great with E-Com Sales and In-House Sales
- Great with Online Platforms via Excel/Microsoft
- Fast and Hands-on Learner
- Great Time Management
- Great Communication
- Upselling
- Flexible
- Strategic
- Competitive
- Passionate
- Reliable
Timeline
Assistant Operations Manager
Mattress Firm Warehouse
12.2024 - Current
Assistant Store Manager
Spirit Halloween
09.2024 - 11.2024
Third Key Manager
Conn’s Home Plus
05.2023 - 08.2024
Electronic Specialists
Conn’s Home Plus
01.2023 - 08.2024
Sales Associate
Conn’s Home Plus
10.2022 - 08.2024
Sales Associate
Spirit Halloween
08.2022 - 11.2022
Doughnut Specialist
Krispy Kreme
06.2021 - 10.2022
Highschool Diploma -
Southern Alamance High School
AWARDS
Krispy Kreme, 3 Months in I was awarded Best Hospitality Service (September 2021), 6 Months in I was awarded Employee of The Month (December 2021), Conn’s Home Plus, 4 Months in I was promoted to Electronics Specialist, 7 Months in I was promoted to Third Key Manager