Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bogdan Volotko

Carmichael,CA

Summary

Hard-working professional with 10+ years of experience and a proven knowledge of operations management, staff training and development, and productivity and performance management. Aiming to leverage my skills to successfully fill the Head Waiter\Supervisor\Customer Service role at your company.

Overview

7
7
years of professional experience

Work History

Service Professional

Darden Restaurants, Inc / Seasons 52
09.2022 - Current

- Lunch\Dinner service.

- Following standards of the restaurant.

- Performing of the side duties according to the restaurant needs.

- Private dining service.

- Beverage inventory\purchasing.

- Leading the trainings for the newjoiners and coaching them.

Assistant Bar Manager

Chin Chin Bar
06.2020 - 02.2022
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Consulted with managers to organize special events and promotions.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Sommelier

Bulldozer Group/Gaia Restaurant
10.2019 - 03.2020
  • Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Set up wine tastings to bring in business and promote special offerings.
  • Coordinated wine selection and restocking for cellar with over 600 bottles.

SERVER\DESIGNATED TRAINER.

Four Seasons
12.2016 - 10.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

ASSISTANT RESTAURANT MANAGER\SMM MANAGER.

Nairi Patio Restaurant
01.2016 - 12.2016
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Worked closely with restaurant owner to develop and implement marketing initiatives.

Education

Master of Hotel And Restaurant Management. - Hospitality

Classic Private University
Zaporizhzhya, Ukraine
01.2015

Skills

Multitasking and ability to work under the pressure

Highly responsible for accepted challenges and targeted on achieving of company goals

High level in wine and spirits knowledge

As a designated trainer I'm encouraged to train new team members and lead them to success

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Italian
Elementary
German
Elementary

Timeline

Service Professional

Darden Restaurants, Inc / Seasons 52
09.2022 - Current

Assistant Bar Manager

Chin Chin Bar
06.2020 - 02.2022

Sommelier

Bulldozer Group/Gaia Restaurant
10.2019 - 03.2020

SERVER\DESIGNATED TRAINER.

Four Seasons
12.2016 - 10.2019

ASSISTANT RESTAURANT MANAGER\SMM MANAGER.

Nairi Patio Restaurant
01.2016 - 12.2016

Master of Hotel And Restaurant Management. - Hospitality

Classic Private University
Bogdan Volotko