Jeremy D. Boggess

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Combined remotely-collected ariel imagery (via Eagle-View,) and on-site data acquisition, (UAV + Survey data,) to generate a unified, coherent, and geospatially accurate mapping system.
• Contributed to centralized GIS portal and ArcGIS database, correctly inputting data on new job sites and revising data on changing conditions. Used UAV + DroneDeploy & Pix4D software to create custom sitemaps and visualizations through Photogrammetry.
• Integrated Geographic Information Systems analyses into other programs to address existing problems, (Georectification.) Used Geographic Information Systems technology and equipment to produce detailed maps.

Handled 80-90 inbound calls per day for the Yeti Corporation. Under RDI as a seasonal Remote Call-Center representative. Resolved issues relating from product sales, shipping, and customization.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Developed and actualized customer service initiatives to decrease wait times.
• Learned SAP, VoIP, OKTA, SalesForce, among other related apps.
• Kept my social correspondence skills updated and relevant, during the first months of the Pandemic shutdown.

• Used and referenced maps to locate client addresses for deliveries, and manage store pick-ups...(GPS apps w/ phone/car.)
• Completed an Android App. .sdk for mobile devices; based off of data collected: on-time deliveries by choosing routes that were the most timely and avoided traffic delays...Organized detailed records of completed or in-progress deliveries. Used real-time mapping software apps to log my info: ig vehicle mileage, route variations, (maximizing for fuel efficiency + time).

• Worked my way up from a line cook to eventually supervising nearly ten employees.
• Responsible for new hires, scheduling and training - cleaning front and back of the house.
• Closing down, cashing out registers, (safe deposits,) locking up the store.

• Direct supervision of line cooks, wait staff, recruiting and training new employees. Managerial: crew scheduling, organizing receipts, and maintaining cash drawer. Custodial: sweep/mop floors, washing down tables, and taking out waste...Washing dishes, answer drive-thru orders, waiting tables, Preparing food- all items on menu.