Bohdan Hnatkovych
Charlotte,NC
Summary
I want to build a long-term career in customer service and seek a position as a customer service representative/customer service associate/sales representative. I am coachable, hard-working, punctual, and can learn all aspects of my work quickly and effectively. I am willing to work long hours if needed and serve clients and the company diligently and with loyalty. I am courteous, comfortable working in a fast-paced job environment and have a strong desire to learn all new aspects of my job.
Overview
2
2
years of professional experience
1
1
Certification
Work History
House Operations Volunteer
Ronald McDonald House of Charities
Charlotte, NC
10.2023 - Current
I volunteer at RMHC of Greater Charlotte on the weekends. I answer phones, set up guest rooms, assist guests, and give tours.
Warehouse/Delivery
Artisan Design Group
Charlotte, NC
05.2022 - Current
- Maintained records of deliveries, pickups and other related activities.
- Received, sorted and delivered packages to customers in a timely manner.
- Ensured that all orders were accurately filled and loaded onto the truck according to customer specifications.
- Communicated effectively with customers regarding order status or any other questions they may have had.
- Coordinated with warehouse staff to ensure timely delivery of goods to customers' locations.
- Provided excellent customer service by answering customer inquiries in a professional manner.
- Verified accuracy of paperwork associated with deliveries prior to leaving the warehouse.
- Worked collaboratively with team members to complete tasks efficiently within specified timeframes.
Education
Bachelor of Science - Physical Therapy Assistant
Fayetteville State University
FayettevilleSkills
- Answering Phones
- Data Entry
- Computer Skills
- Operations Support
- Event Setup
- Recordkeeping
- Fundraising
- Positive Attitude
- Deadline Adherence
- Attention to Detail
- Adaptability and Dependability
- Document Management
- MS Office
- Team Collaboration
Certification
Valid Securities Industry Essential license (date of issuance 11/09/2023)
Valid Series 63 license ( date of issuance 12/22/2023)
Valid Microsoft Office Essential Skills Certificate.
Valid Excel Advance Course Certificate.
Accomplishments
- Member of Intermediate Chess Club.
- Member of Philosophy Club.
- Employee of the Month at KB Kitchen & Bath (now acquired by ADG).
- Volunteering at Fayetteville State University Early Childhood Learning Center.
- Myers-Briggs Type Indicator: ENTJ (Extravert, Intuitive, Thinking, Judging).
Recommendations letters
- Recommendation letter from pastor of Church of New Hope Vasily Rudnitsky.
- Recommendation letter from Joyce Hoffman, operation manager at Artisan Design Group.
Timeline
House Operations Volunteer
Ronald McDonald House of Charities
10.2023 - Current
Warehouse/Delivery
Artisan Design Group
05.2022 - Current
Bachelor of Science - Physical Therapy Assistant
Fayetteville State University
Valid Securities Industry Essential license (date of issuance 11/09/2023)
Valid Series 63 license ( date of issuance 12/22/2023)
Valid Microsoft Office Essential Skills Certificate.
Valid Excel Advance Course Certificate.
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