Bohdan Turchyn
Algés
Summary
I’m a Logistics Specialist and Account Manager with over five years of experience in the U.S. transportation market, specializing in dispatching, load coordination, and building strong customer relationships. I have extensive experience working with sprinter vans and box trucks,Vans ,reefers and OpenDecks managing every step from route planning and load booking to delivery scheduling and performance tracking.
I’m skilled in using DAT, Truckstop, Dispatchland apps and I’m fluent in English.
I’m known for my communication skills, assertiveness, punctuality, and responsibility, which allow me to consistently deliver results and maintain client satisfaction.
Overview
10
10
years of professional experience
Work History
Account Manager
Load&GO
Lisbon, Portugal - Remote
03.2023 - 05.2025
- Client Relationship Management
Serve as the main point of contact for assigned accounts, ensuring high levels of customer satisfaction.
Build and maintain long-term relationships with shippers, brokers, and carriers.
Understand clients’ logistics needs and provide tailored solutions. - Account Growth & Retention
Identify opportunities to expand services with existing clients.
Negotiate rates, contracts, and service agreements to maximize profitability.
Monitor account performance and implement improvements to meet targets. - Shipment Coordination & Oversight
Oversee booking, scheduling, and dispatching of loads for assigned accounts.
Ensure on-time pick-up and delivery, resolving any delays or disruptions quickly.
Communicate shipment status updates to clients proactively. - Problem Resolution
Address and resolve service issues such as missed appointments, detention, damaged freight, or equipment shortages.
Act as a liaison between clients, carriers, and internal teams to resolve disputes. - Data & Reporting
Maintain accurate account records in CRM and transportation management systems (TMS).
Prepare performance reports for clients and management.
Track KPIs such as on-time delivery, cost per shipment, and revenue per load. - Compliance & Documentation
Ensure all shipments comply with U.S. transportation regulations and company policies.
Manage shipping documents including bills of lading, rate confirmations, and proof of delivery. - Team Collaboration
Work closely with dispatchers, carrier sales reps, and operations teams to fulfill client needs.
Share client feedback to improve processes and service quality. - Revenue each month - $100k-$150k
Logistics Sales Representative & Team Leader
Delta Logistics Company
Lisbon, Remote (US)
03.2020 - 02.2023
- Minimum of 50 cold calls per day to prospects
- Providing quotes
- Negotiating Prices for our carriers to move our client's freight
- Led a team of sales representatives
- Booking loads
- Dispatching
- Negotiated contracts with clients and suppliers
- Consistently exceeded sales targets and drove business development initiatives
Booking Dispatcher
Carolina Logistics
Ukraine, Remote(US)
01.2019 - 02.2020
- Load Booking & Scheduling
- Driver coordination
- Customer&Broker communication
- Load tracking and documentation
- Problem solving&issue resolving
- Record keeping and reporting
- Equipment - sprinter vans&Box Trucks
Sales Assistant
Princess Cruises
02.2015 - 10.2018
- Supported sales operations and customer service
- Assisted in managing logistics for cruise events
- Always clearly explain the product to guests
- Consistently achieve budgeted sales
- Always execute all operations, standardized marketing strategies, events, visual directives, and price changes with correct supporting signage and advertising as directed by management.
Education
Bachelor's Degree - Law (High Degree)
Odessa I.I. Mechnikov National University
01.2015
Skills
- Freight Booking & Dispatching – Securing loads from load boards and direct shippers, assigning shipments to drivers, and managing pick-up/delivery schedules
- Client Relationship Management – Building and maintaining strong relationships with shippers, brokers, and carriers to ensure repeat business
- Rate Negotiation – Negotiating competitive rates with brokers and customers to maximize profitability
- Load Tracking & Status Updates – Monitoring shipments in real time and providing proactive communication to clients and drivers
- Problem-Solving & Issue Resolution – Handling delays, cancellations, equipment breakdowns, and other disruptions effectively
- Transportation Management Systems (TMS) – Proficient in DAT, Truckstop, Quad Load Board, Averitt Load Board, and Dispatchland
- Documentation & Compliance – Managing bills of lading, proof of delivery (POD), and ensuring compliance with US DOT and FMCSA regulations
- Time Management & Multitasking – Managing multiple shipments and accounts simultaneously in a fast-paced environment
- KPI Monitoring & Reporting – Tracking on-time delivery rates, cost efficiency, and revenue performance
- Team Collaboration – Coordinating with drivers, operations, and carrier sales teams to achieve service goals
- Fluent English Communication – Clear and professional communication with US-based clients and partners
Accomplishments
- Successfully booked and dispatched over 2,000 loads annually across the U.S., ensuring on-time pick-up and delivery in 95% of cases.
- Increased account revenue by 15% year-over-year through strategic rate negotiations and upselling additional services to existing clients.
- Maintained 100% client retention on key accounts by providing proactive communication, rapid problem resolution, and consistent service quality.
LANGUAGES
English - Intermediate
Russian - Native
Ukrainian - Fluent
DIGITAL SKILLS
DAT One/Truckstop/ Route Optimization Software/Microsoft Word / Microsoft Excel / Social Media / Project management/Sales Navigator/ZoomInfo
Timeline
Account Manager
Load&GO
03.2023 - 05.2025
Logistics Sales Representative & Team Leader
Delta Logistics Company
03.2020 - 02.2023
Booking Dispatcher
Carolina Logistics
01.2019 - 02.2020
Sales Assistant
Princess Cruises
02.2015 - 10.2018
Bachelor's Degree - Law (High Degree)
Odessa I.I. Mechnikov National University