Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bojana Ivanovic

New York,NY

Summary

Hardworking Waitress with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.

Overview

2
2
years of professional experience

Work History

Bartender & Waitress

Il Gusto Restaurant
07.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Barista Manager

Peaky Barista
07.2022 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Hostess

Suprema Provision
05.2022 - 10.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.

Bartender

Z Prime Steakhouse
05.2022 - 07.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Explained daily specials and beverage promotions
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Manager

Craft Pizzeria
01.2022 - 06.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Established team priorities, maintained schedules and monitored performance.

Waitress & Hostess

Tre Otto
11.2021 - 06.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

GED -

University of Physical Therapy
Belgrade
2025

High School Diploma -

Medical School of Belgrade
Belgrade, Serbia
06.2020

Skills

  • Table Bussing
  • Specials Promotion and Upselling
  • Dining Room Monitoring
  • Transactions and Cash Handling
  • Hospitality Service Expertise
  • Greeting and Escorting Guests
  • Billing and Payment Processing
  • Adaptable and Flexible

Timeline

Bartender & Waitress

Il Gusto Restaurant
07.2022 - Current

Barista Manager

Peaky Barista
07.2022 - Current

Hostess

Suprema Provision
05.2022 - 10.2022

Bartender

Z Prime Steakhouse
05.2022 - 07.2022

Manager

Craft Pizzeria
01.2022 - 06.2022

Waitress & Hostess

Tre Otto
11.2021 - 06.2022

GED -

University of Physical Therapy

High School Diploma -

Medical School of Belgrade

Similar Profiles

CREATE PROFILE
Bojana Ivanovic