Bola Salami
Decatur,GA
Summary
1x Certified Salesforce Admin with 2 years of experience administering complex Salesforce software solutions for sales and marketing management and development. Thoughtful software troubleshooter with generational software update and integration experience. Collaborative administrator supporting personnel in long-term data management and storage.
Overview
2
2
years of professional experience
Work History
Salesforce Administrator
Children Healthcare Of Atlanta
Atlanta, GA
02.2021 - Current
- Coordinated with project management staff on database development timelines and project scope.
- Customization of SF apps, objects (standard, custom, external), fields, record types, layouts.
- Documentation of all project stages, including but not limited to presentations, requirements, use cases, user stories, flows, program documentation and technical documentation.
- Creating Users, Profiles, Roles, Custom Objects, Custom Fields, Page Layout. Maintained users' roles, security levels and profiles. Workflow Rules, Validation Rules, Reports, Process Builder).
- Create dashboards and reports from scratch, as well as refine and update existing reports.
- Maintain database for integrity and accuracy including cleansing and duplicate record management.
- Create dashboards and reports from scratch, as well as refine and update existing reports Maintain database for integrity and accuracy including cleansing and duplicate record management.
- Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment.
- Expertise in Development, Configuration, Customization, Administration and support on Salesforce.com Platform. Excellent knowledge in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads and Campaigns.
- Hands-on-experience in configuring of Custom Objects, Custom Formula Fields, Field Dependencies, Pick List, Search Layouts and Role Based Page Layouts.
- Proficiency in Administrative tasks like Creating Profiles, Roles, Users, Permission Sets, Email Services, Approvals and Activities.
- Good knowledge in migrating Salesforce Classic to Salesforce Lightning to support business process with new environment and hands on Experience with Salesforce lightning
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
Salesforce Administrator
Source Support
Lawrenceville, GA
11.2019 - 10.2020
- Developed, updated and organized company databases to handle customer and business data.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Tested programs and databases to identify issues and make necessary modifications.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
- Created pick lists, dependent pick lists, validation and formula fields Designed, Implemented and deployed Custom objects, Page layouts, Custom tabs, Components to suit the needs of the application
- Managed Salesforce application user profiles, roles, permissions, generating security tokens, validation rules.
- Created users, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
- Participated in analyzing Requirements, preparing the Design documents based on the specifications and Configuring and Maintaining the application.
- Created Workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic. Worked with the QA and UAT teams in the testing phase.
- Complete regular internal system audits and prepare for upgrades.
- Handle Salesforce.com data feeds and other integrations.
- Run regular data transfers between separate Salesforce instances.
- Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process
- Coordinate the evaluation, scope and completion of new development requests.
- Work with our institutional management team to establish suitable processes to support.
- Administrative, development, and change management activities. Assist in training of new users, and grow the Salesforce.com skill set across the organization.
- Work independently with members of the user community to define and document development requirement
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers
- Set up and controlled user profiles and access levels for each database segment to protect important data
Education
Salesforce Administration
ADM 201Data Analysis
Business Administration
Lagos State University
Bachelor Of ScienceSkills
- Systems administration
- Analytical and Critical Thinking,
- Salesforcecom,
- Data Loader,
- Management tool,
- Version one Microsoft Visio,
Timeline
Salesforce Administrator
Children Healthcare Of Atlanta
02.2021 - Current
Salesforce Administrator
Source Support
11.2019 - 10.2020
Salesforce Administration
Data Analysis
Business Administration
Lagos State University
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