Proficient in promoting health and safety, organizing recreational activities, and fostering a positive environment for elderly and disabled individuals. Passionate about enhancing quality of life through compassionate care and innovative engagement strategies in caregiving and direct support, demonstrating exceptional skills in creative problem solving and conflict resolution.
Overview
9
9
years of professional experience
Work History
CNA
Wisdom Elder Care
03.2024 - Current
Provided compassionate patient care, assisting with daily living activities and addressing individual needs.
Monitored vital signs and reported any changes to nursing staff for timely interventions.
Maintained accurate patient records, ensuring compliance with healthcare regulations and protocols.
Collaborated with healthcare team to develop personalized care plans enhancing patient outcomes.
Assisted in mobility and physical therapy exercises, promoting patient independence and recovery.
Managed inventory of medical supplies, ensuring availability and proper storage according to safety standards.
Educated patients and families on care procedures, fostering understanding and adherence to treatment plans.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Enhanced patient satisfaction by providing compassionate and attentive care.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Resident Engagement Leader
Presbyterian Homes
06.2024 - Current
Build partnerships with families, volunteers, enhancing resident experiences.
Organize events boosting social connections, increasing resident participation.
Facilitate community collaborations, enriching resident engagement.
Coordinate diverse programs, fostering strong social ties.
Strengthen community bonds, improving resident satisfaction.
Cultivate meaningful partnerships with families and community groups, enhancing resident engagement through diverse, socially-enriching events.
Develop and implement creative programming strategies, fostering a vibrant community atmosphere that promotes resident well-being and social connectivity.
Drive resident satisfaction through tailored engagement initiatives, resulting in measurable improvements in participation rates and overall quality of life.
Nurture a compassionate environment, addressing individual resident needs and facilitating intergenerational connections within the community.
Spearhead innovative engagement approaches, anticipating evolving resident preferences and adapting programs to ensure long-term community vitality.
Pioneer groundbreaking resident engagement strategies, fostering a vibrant community atmosphere and driving measurable improvements in participation rates.
Caregiver
ArdenRose Homecare
01.2019 - Current
Provide compassionate and personalized care to clients, ensuring their safety and well-being while promoting independence and quality of life.
Provide emotional support and companionship to elderly clients, fostering a positive and caring environment within the home.
Maintain a clean and organized environment for clients, ensuring their living space is conducive to their well-being and comfort.
Create and maintain detailed care plans for each client, documenting their preferences, routines, and any changes in health status to ensure personalized and effective care.
Collaborate with healthcare professionals to ensure clients receive comprehensive and holistic care, including following up on medical appointments and medication management.
Implement creative activities and programs for clients, focusing on their mental stimulation and social engagement to enhance their overall well-being and quality of life.
Enhanced client independence through personalized care plans, improving their quality of life.
Maintained meticulous records of client health changes, ensuring timely adjustments to care.
Introduced engaging activities that improved clients' cognitive functions and social interactions.
Direct Support Professional
St. Coletta Of Wisconsin
08.2023 - 09.2024
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Assisted disabled clients to support independence and well-being.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Transported clients to medical and dental appointments to provide support.
CNA
Hearts Seniors Living
03.2023 - 01.2024
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Educated patients and family members on best home care practices for healing and recovery.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
Greyslake Rehabilitation Center
02.2021 - 09.2023
Delivered patient-centered care as a CNA at Greyslake Rehabilitation Center.
Boosted patient satisfaction through compassionate and supportive approach.
Implemented innovative care protocols, elevating team efficiency.
Provided emotional and physical support, fostering a positive care environment.
Enhanced patient experiences, contributing to the overall team goals.
As a CNA at Greyslake, I led initiatives to boost patient care, achieving notable satisfaction.
Keen attention to patient needs, ensuring high-quality support and care at Greyslake.
Provided consistent emotional support, enhancing the healing environment for patients.
Introduced efficient care protocols, significantly improving patient experience at Greyslake.
Fostered a team environment that led to enhanced efficiency and patient care quality.
Streamlined patient care procedures, ensuring timely and effective support.
Spearheaded a patient care initiative that significantly reduced recovery time.
Maintained meticulous records, ensuring accurate and timely patient updates.
Initiated a digital tracking system for patient care, boosting efficiency by 30%.
Ensured 100% accuracy in patient health records, enhancing care precision.
Cultivated a nurturing environment, significantly uplifting patient morale.
Youth Care Worker
JEREMI Inc
08.2021 - 02.2022
Helped program participants to modify attitudes and patterns of behavior by increasing their understanding of self, personal strengths, and challenges.
Ensure participants follow implemented Individual service plans, point and level systems and behavior mentorship plans.
Supervised and ensured safety of the youth in the milieu during assigned shift.
Maintained established program staff to participate ratio within the program and during offsite outdoor appointments, trips, activities.
Responsible for timely and accurate documentation (e.g incident reports, contact with Youths families, log entries, e-mail, and contact with on-call supervisor).
Submits such documentation to the supervisor/ manager within the designed timelines.
Engaged with the youth in daily routines and activities.
Collaborate with interdisciplinary team members to develop and implement individualized treatment plans for program participants, ensuring that the youth receive comprehensive and holistic care.
Collaborate with community organizations to create partnerships and develop opportunities for program participants to gain real-world skills and experiences, enhancing their future prospects and employability.
Develop and conduct regular training sessions for communication, conflict resolution, and trauma-informed care, enhancing overall team effectiveness fellow youth care workers on best practices in and program impact.
Child Care Assistant
Bright Family Daycare
06.2018 - 08.2020
Provide care to infants and toddlers.
Maintained accurate records on individuals children, including daily observations.
Organized and chaperoned several field trips.
Cleaned classroom each day to ensure it was safety standards.
Assisted with potty training.
Craft and implement interactive and engaging educational activities to stimulate children's cognitive development and creativity.
Support children's emotional well-being by providing a nurturing and safe environment for them to thrive and develop social skills.
Collaborate with parents to ensure seamless transitions between home and daycare environments for each child, providing personalized care and support based on individual needs.
Collaborate with parents to provide updates on children's progress and communicate any concerns or special needs effectively.
Assist in promoting a diverse and inclusive environment by celebrating cultural differences and incorporating multicultural activities into the curriculum to foster understanding and respect among children.
Create a welcoming and inclusive environment for children of diverse backgrounds, ensuring that cultural differences are respected and celebrated in daily activities and interactions.
Assist in creating a sensory-friendly environment for children with sensory processing challenges, implementing specialized activities and accommodations to support their unique needs and enhance their overall daycare experience.
Crew Member
Chipotle Mexican Grill
05.2017 - 11.2019
Prepared meals efficiently, ensuring high quality and cleanliness.
Supported team during peak hours, fostering collaboration.
Adhered to safety standards, maintaining compliance.
Trained new staff in company protocols, improving team performance.
Fostered team cohesion during peak hours, adapting swiftly to menu updates and operational changes. Supported new hires in mastering company protocols.
Uphold stringent food safety standards and company policies. Maintained precise cash handling and inventory management, ensuring operational integrity.
Delivered exceptional customer service, addressing concerns promptly. Contributed to a positive dining experience through attentive and professional interactions.
Streamlined meal preparation process, significantly reducing customer wait times while maintaining exceptional food quality and cleanliness standards.
Fostered team synergy during high-volume periods, adapting swiftly to menu changes and operational shifts while mentoring new hires on company protocols.
Uphold rigorous food safety standards and company policies, ensuring precise cash handling and inventory management for operational integrity.
Delivered outstanding customer service by promptly addressing concerns and contributing to a positive dining atmosphere through attentive interactions.
Proposed and implemented efficient workflow improvements, enhancing overall team productivity and customer satisfaction during peak hours.
Cashier
Sharks Fish and Chicken
08.2016 - 06.2018
Managed high-volume customer service by serving 3-4 tables simultaneously.
Ensured customer satisfaction with food quality and service.
Enforced sanitary protocols to maintain cleanliness.
Efficiently processed cash and credit transactions up to $2,000 per shift.
Implement innovative upselling techniques to increase average transaction value and drive revenue growth for the business.
Utilize upselling techniques to increase average transaction value and promote special offers to customers at Sharks Fish and Chicken.
Maintain accurate cash handling procedures to minimize discrepancies and uphold financial integrity at Sharks Fish and Chicken.
Collaborate with the kitchen staff to ensure timely and accurate preparation of orders, maintaining a smooth flow of operations and enhancing overall customer experience at Sharks Fish and Chicken.
Adhere to company policies and procedures regarding food safety and handling to ensure compliance with health regulations at Sharks Fish and Chicken.
Provide friendly and efficient service to customers, actively engaging with them to create a positive dining experience at Sharks Fish and Chicken.
Conduct regular inventory checks on cashier supplies and notify management of any shortages or discrepancies to ensure seamless operations at Sharks Fish and Chicken.