Bolade Ogun
Fairburn,GA
Summary
Dedicated Healthcare Professional specializing in instructional design and training delivery, with a proven track record of enhancing user proficiency and streamlining workflows. Expertise in electronic health records management and strict adherence to HIPAA protocols has resulted in substantial efficiency improvements. Adept at fostering collaboration and effective communication within teams, driving meaningful outcomes across various healthcare environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Benton House of Decatur
Atlanta , GA
09.2024 - Current
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered injections under the direction of a physician or nurse practitioner.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Epic Credentialed Trainer, Ambulatory
Healthcare IT Leaders
12.2024 - 03.2025
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Delivered comprehensive training sessions to new hires, staff, and providers on Epic ambulatory systems.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Supported users by providing post go-live assistance when necessary.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
Epic Credentialed Trainer
Dynamic Health Informatics
03.2024 - 11.2024
- Developed and executed comprehensive training plans for Ambulatory, ClinDoc, ASAP, Cadence, and Cupid modules, enhancing user proficiency and workflow efficiency at Community Medical
- Created tailored training content, including interactive simulations, workflow diagrams, and quick-reference guides, to support diverse learning styles and needs
- Facilitated engaging training sessions, leveraging adult learning principles and technical expertise to promote user adoption and reduce resistance to change
- Provided expert guidance and support during go-live and post-go-live phases, resolving technical issues and optimizing workflow configurations to ensure seamless system integration
- Fostered collaborative relationships with hospital IT teams, identifying opportunities to streamline Epic workflows, enhance system performance, and promote end-user satisfaction
- Contributed to Epic system optimization efforts, analyzing workflow data and user feedback to inform system enhancements and ensure alignment with hospital policies and regulatory requirements
- Collaborated with hospital leaders to develop strategic training plans, aligning training initiatives with organizational objectives and clinical priorities to drive meaningful outcomes and improve patient care
- Monitored training effectiveness, gathering feedback from end-users and stakeholders to refine training strategies, improve knowledge retention, and promote sustained user engagement
Cerner Credentialed Trainer
Dynamic Health Informatics
03.2023 - 02.2024
- Created and implemented engaging training programs for various Westchester Medical Center modules, enhancing user skills and workflow productivity.
- Crafted bespoke training materials, incorporating multimedia elements, interactive exercises, and real-world scenarios to cater to diverse learning preferences and abilities
- Employed evidence-based instructional design principles to create engaging, interactive, and memorable training sessions that minimized resistance to change and maximized user adoption
- Served as a trusted advisor and subject matter expert during go-live and post-go-live phases, providing expert guidance, troubleshooting technical issues, and optimizing system configurations to ensure seamless integration and minimal disruption
- Built and maintained strong relationships with organization's IT stakeholders, collaborating to identify and capitalize on opportunities to enhance Cerner workflow efficiency, system performance, and end-user experience
- Contributed to data-driven Cerner system optimization initiatives, analyzing key performance indicators, workflow metrics, and user feedback to inform system enhancements, ensure regulatory compliance, and align with hospital policies and procedures
- Partnered with organization's executives to develop and implement strategic training roadmaps, aligning training initiatives with organizational goals, clinical priorities, and quality improvement initiatives to drive meaningful outcomes and enhance patient care
- Conducted rigorous training effectiveness evaluations, gathering insights from end-users, stakeholders, and key performance indicators to refine training strategies, improve knowledge retention, and promote sustained user engagement and proficiency
Cerner Go-Live Consultant
Medfirst Consulting
05.2023 - 06.2023
- Monitored progress of all activities associated with the Cerner go-live implementation plan.
- Worked closely with IT staff to troubleshoot any issues that arise during the deployment process.
- Enhanced provider efficiency through proficient guidance on Cerner system.
- Evaluated clinical workflows for system compatibility.
- Resolved more than 20 daily support requests from end users with effective troubleshooting.
Epic Credentialed Trainer
Dynamic Health Informatics
03.2022 - 02.2023
- Designed and developed comprehensive training curricula for Epic Ambulatory, ClinDoc, ASAP, Cadence, and Cupid modules, aligning with hospital training objectives and clinical workflows
- Created interactive, scenario-based training content, incorporating real-world examples and best practices to promote engaging and effective learning experiences
- Developed customized training materials, including user guides, workflow diagrams, and quick-reference tip sheets, to support diverse learning styles and needs
- Utilized adult learning principles and instructional design best practices to craft training experiences that catered to diverse learning preferences and abilities
- Delivered immersive training sessions, leveraging interactive simulations, group discussions, and hands-on exercises to promote active learning and engagement
- Facilitated in-person and virtual training programs, ensuring seamless transitions and minimal disruption during system upgrades and go-live events
- Provided expert guidance and support during training sessions, addressing questions, resolving technical issues, and promoting user confidence and proficiency
- Conducted training needs assessments, identifying knowledge gaps and developing targeted training interventions to address specific learning objectives
Epic Credentialed Trainer
Dynamic Health Informatics
03.2021 - 02.2022
- Conducted Epic training sessions for physicians, nurses, and administrative staff in Ambulatory, ClinDoc, ASAP, Cadence, and Cupid modules at Chicago Med
- Designed and developed customized training materials, including e-learning modules, workflow guides, and user tip sheets
- Delivered in-person and virtual training programs, ensuring a smooth transition for new hires, system upgrades, and ongoing support
- Provided go-live and post-go-live elbow support, troubleshooting workflow and documentation issues for hospital staff
- Collaborated with hospital IT teams to improve Epic workflows, efficiency, and adoption rates
- Assisted with Epic system updates, testing, and optimizations, ensuring compliance with hospital policies and best practices
- Partnered with hospital leadership to align training strategies with organizational goals and clinical workflows
Epic Credentialed Trainer
Dynamic Health Informatics
03.2020 - 02.2021
- Conducted Epic training sessions for physicians, nurses, and administrative staff in Ambulatory, ClinDoc, ASAP, Cadence, and Cupid modules at Texas Health
- Designed and developed customized training materials, including e-learning modules, workflow guides, and user tip sheets
- Delivered in-person and virtual training programs, ensuring a smooth transition for new hires, system upgrades, and ongoing support
- Provided go-live and post-go-live elbow support, troubleshooting workflow and documentation issues for hospital staff
- Collaborated with hospital IT teams to improve Epic workflows, efficiency, and adoption rates
- Assisted with Epic system updates, testing, and optimizations, ensuring compliance with hospital policies and best practices
- Partnered with hospital leadership to align training strategies with organizational goals and clinical workflows
Digital Content Manager
The Source Magazine
01.2018 - 01.2020
- Created data visualizations and reports for management, showcasing findings and recommendations.
- Performed data entry, data cleaning, and data coding for analysis.
- Conducted workshops and training sessions for non-technical staff on data analytics and data-driven decision-making.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Collaborated with cross-functional teams to prioritize business and information needs.
- Implemented processes and systems in order to streamline workflow and maximize efficiency within the team.
- Optimized existing content for SEO purposes using relevant keywords and phrases.
Education
Certified Medical Assistant -
Hillendell Medical Training
Associates of Occupational Studies -
The Art Institute of New York
Skills
- Project management
- Team collaboration
- Time management
- Class scheduling
- Instructional design
- Training development
- Training delivery
- Effective communication
- HIPAA protocols
- Patient confidentiality
- Medical terminology
- Calm and level-headed under duress
- Medical transcription
- Electronic health records
Certification
- Certified Scrum Master (CSM)
- Certified Product Owner (CPO)
Timeline
Epic Credentialed Trainer, Ambulatory
Healthcare IT Leaders
12.2024 - 03.2025
Certified Medical Assistant
Benton House of Decatur
09.2024 - Current
Epic Credentialed Trainer
Dynamic Health Informatics
03.2024 - 11.2024
Cerner Go-Live Consultant
Medfirst Consulting
05.2023 - 06.2023
Cerner Credentialed Trainer
Dynamic Health Informatics
03.2023 - 02.2024
Epic Credentialed Trainer
Dynamic Health Informatics
03.2022 - 02.2023
Epic Credentialed Trainer
Dynamic Health Informatics
03.2021 - 02.2022
Epic Credentialed Trainer
Dynamic Health Informatics
03.2020 - 02.2021
Digital Content Manager
The Source Magazine
01.2018 - 01.2020
Certified Medical Assistant -
Hillendell Medical Training
Associates of Occupational Studies -
The Art Institute of New York
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