Bolarinwa Stephen

• Worked as an Agile transformation coach where Scrum, Kanban techniques were applied along with some SAFe principles.
• Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
• Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.
• Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, self-management, empowerment and role training.
• As a Scrum Master for two separate teams (16+ people), identified process changes required to accelerate development and remove major impediments. Facilitated Scrum of Scrum calls following Agile process.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
• Responsible to remove impediments, as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.
• Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
• Facilitated meetings to iron out blockers, conducted JAD (Joint Application Development) sessions with the Product owner and other stakeholders on regular basis and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress.
• Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing
• Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
• Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
• JIRA tool is used for Agile Scrum and Agile Kanban to track the team activities.
• Frequent follow up and friendly reminders to the team on updating JIRA tasks on daily basis for more accurate reporting.
• Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.
• Performed an active coaching role for organization wide Agile implementation and embracement.
• Excellent communication skills, both verbal and written.
• Developed and maintained courteous and effective working relationships.

• Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects in PEGA tool BPM suite (PRPC 6.3, CPM 6.3).
• Delivered detailed feature roadmaps that included action items and project targets.
• Developed accurate development estimates and drafted project resource plans.
• Worked closely with QA to develop use cases, review test cases and track feature bugs. Led triage on product bugs and feature requests.
• Facilitated and participated in design and requirements session with Benz
• Assisted in troubleshooting the production issues for the product consulting and delivery team.
• Responsible for creation and submission of weekly status report and monthly steering committee report
• Responsible for managing schedule and cost and maintaining the utilization, ensuring profit levers to achieve the targets
• Assessed the risks, issues and worked with respective stakeholders to mitigate the same.
• Determined quality department standards, practices, and procedures.

. Gathered and analyzed market information and used findings to define product strategy.

• Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.
• Drove business KPIs through rapid iteration of customer-facing product features.
• Led the design and development of Pega upgrades and the deployment of new services and products.
• Recognized performance and addressed the team member’s aspirations and planned out rotations and created a good opportunity for the second level leads/managers to bring them up to next role level.
• Identified and worked with multiple groups for new business opportunities and providing proactive proposal.
• Provided support to proposals, Quality Assurance Process, Cross Project Reviews, Performance and Appraisal Management
• Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
• Monitored KPIs to proactively address bottlenecks and quality issues.