Versatile and dynamic, with a proven track record at Metro Aquatic Club of Miami, I excel in motivational leadership and strategic planning. Demonstrated success in enhancing team performance and individual progress through expert coaching and effective communication. Skilled in Microsoft Office and certified in CPR, I am adaptable and committed to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Swim Coach & Account Manager
Metro Aquatic Club of Miami
06.2022 - Current
Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
Coached youth aged 6 to 17 for competitive swim team and oversaw participation in 12+ events annually.
Facilitated effective communication between coaching staff members, parents, and athletes.
Instructed new swimmers and parents on how to sign up for the team as giving them an overall description of the goals for their athlete.
Managed over 100 accounts of currents swimmers to ensure proper billing, scheduling, and meet entries.
Office Manager
Going-Aire LLC
06.2019 - 01.2025
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Bachelor of Science - Information Technology
East Carolina University
Greenville, North Carolina
06-2020
Skills
Swimming rules and regulations
Physical and endurance training
Strokes and styles demonstration
Motivational leadership style
Certification in CPR and first aid
Verbal and written communication
Strategic planning
Conflict resolution
Proficient in Microsoft Office
Flexible schedule
Adaptability and dependability
Accomplishments
Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
Supervised team of 8 staff members, ensuring dispatches and jobs are done to completion.
Facilitated deals with the Ocean Reef Club to replace existing faulty HVAC systems in 4 different commerical buildings, which helped increase general revenue for the company as well as establishing a relationship with the management in charge.
Used Microsoft Excel to develop inventory tracking spreadsheets and expenses tracking spreadsheet for both businesses.
With a group of 10 swimmers, ranging from the ages of 9 to 14, managed to win the Overall Boy's Team Championship at the 2024 Summer Age Group Championship of Florida.
Certification
CPR/AED Certification
Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Swim Coach & Account Manager
Metro Aquatic Club of Miami
06.2022 - Current
Office Manager
Going-Aire LLC
06.2019 - 01.2025
CPR/AED Certification
Basic Life Support Certification (BLS)
Bachelor of Science - Information Technology
East Carolina University
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