Summary
Overview
Work History
Education
Skills
Timeline
Generic

Boluwatife Omolola Ojo

Dallas

Summary

Developed strong customer service and leadership skills in high-paced environment, looking to transition into new field. Excel at managing customer relationships and optimizing service processes. Seeking to apply these skills to make positive impact in different industry.

Offering strong foundation in customer service and willingness to learn and grow in supportive environment. Contributes to positive customer experience through effective problem-solving and communication skills. Ready to use and develop conflict resolution and team leadership abilities in customers service role.

Customer service professional with strong background in leadership and problem-solving. Skilled in team collaboration, conflict resolution, and adapting to changing needs. Valued for reliability, effective communication, and results-driven approach. Proven ability to improve customer satisfaction and enhance operational efficiency.

Overview

3
3
years of professional experience

Work History

Assistant Manager, Customer Service

Afrogenix Beauty Care
07.2025 - Current
  • Coordinated scheduling efforts, ensuring adequate staffing during peak hours for improved service delivery.
  • Collaborated with management to develop effective merchandising strategies for promotional events.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Enhanced customer engagement through personalized service, strengthening brand loyalty and retention rates.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Larry Gold Hair

Afrogenix Beauty Salon
08.2022 - 05.2024
  • Monitoring the going in and coming out of good, managing staff and providing exceptional customer service to the clients.
  • Coordinated communication between clients and staff, fostering a collaborative work environment.
  • Maintained cleanliness and organization of reception area, enhancing overall salon ambiance.
  • Assisted stylists with client check-ins and check-outs, streamlining service flow.
  • Processed payments accurately, ensuring efficient financial transactions for services rendered.
  • Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
  • Developed knowledge of beauty products to provide informed recommendations to clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Aanuloluwa Progressive High School
Ifaki Ekiti, Ekiti State, Nigeria.
09-2021

No Degree - Nursing

Dallas Community College
Dallas, TX

Skills

  • Marketing
  • Management
  • Hairstylist
  • Customer service expertise
  • Performance tracking
  • Problem-solving
  • Customer service
  • Time management
  • Excellent time management skills
  • Cash handling
  • Decision-making
  • Relationship building
  • Customer relations
  • Training and mentoring

Timeline

Assistant Manager, Customer Service

Afrogenix Beauty Care
07.2025 - Current

Larry Gold Hair

Afrogenix Beauty Salon
08.2022 - 05.2024

High School Diploma -

Aanuloluwa Progressive High School

No Degree - Nursing

Dallas Community College